7 Best Work Order Management Software for 2025 (Review)

Work order management software
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Need a better way to manage maintenance tasks? Assigning and tracking work orders is easy with the right work order management software. You won’t have to deal with messy paperwork or lost sticky notes anymore. That’s because software makes the whole maintenance process run smoother by digitally managing maintenance requests, equipment repairs and field appointments.

Explore how these top 7 work order management software solutions differ in tracking capabilities to find the right fit for your maintenance needs.

Our Top Picks

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Best Option

For ease of use and customizable workflows

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For unlimited users

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For mobile-first teams

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At Coast, we take our software reviews seriously. Our review methodology evaluates software across seven critical categories that help differentiate the solutions from one another. Each category receives a score from one to five, with five being the highest, and a maximum possible score of 35 points.

What Makes the Best Work Order Management Software?

The best work order software allows you to create detailed work orders, assign them to the right people and track their progress. The software should also help you build checklists and forms that fit your needs, send automated alerts when your tasks change status and include a team chat feature to communicate about progress.

You’ll also need work order software that provides offline access, so field technicians can work anywhere without an internet connection. And a good work order management system should also include documentation of maintenance history, manufacturer manuals and even options to attach photos and standard operating procedure documents. 

Consider how each maintenance software solution streamlines these issues. Some track work orders easily but don’t have an offline mode, while others have clunky mobile apps. Choosing the right one helps optimize work, increases cost savings and improves asset performance throughout its lifecycle. 

TL;DR on the Best Work Order Management Software

Best for Standout Feature Pricing
Customizable workflows QR code tracking Free plan available;
paid plans from
$20/month per user
Budget-friendly unlimited users Automated data transfer Free plan available; paid plans from $225 for unlimited users
Mobile maintenance teams Smart work order tracking and priority system From $20/month per user
Streamlined work order templates Bulk work order management Free plan available;
paid plans from
$16/month per user
Advanced maintenance reporting Custom reporting configurations From $69/month per user for a 3-person plan
Scheduling preventive maintenance Color-coded calendar view Contact for details
Managing third-party maintenance Vendor management Free plan available; paid plans from $45/month per user

Each of these seven software solutions excels at work order tracking and dispatching, but let’s go into more detail about how each one differs from the other to help you choose the best one for your business.

34
out of 35
Ease of Use
5
Mobile Experience
5
Core Features & Functionality
4
Adaptability & Customization
5
Customer Support
5
Pricing
5
Current Reviews
5

Coast mobile work order appMaintenance teams love Coast because it’s a flexible work order app crafted specifically for them. It lets managers design custom fields and workflows that match their internal processes as well as customize dashboards to get a clear overview of the work ahead. Teams can also create templates, checklists and approval steps independently.

Speaking of which, teams usually communicate in real time through work orders. They share updates, photos and messages, keeping everyone in the loop. Maintenance staff can quickly access maintenance history, manuals and service request forms by scanning QR codes on assets. Basically, every work order becomes a record of what happened. You can even set up work order automations that send alerts whenever meter readings reach a certain predetermined threshold.

  • Customizable fields and forms: Organizations can customize the computerized maintenance management system (CMMS) software to match their workflows by creating custom fields, checklists and approval processes.

  • Team communication hub: Built-in messaging keeps project communication in one place, with photo sharing and real-time updates inside work orders.

  • QR Code Asset Tracking: Quick scans reveal complete maintenance histories and let teams create new work requests instantly.

  • Mobile access: Teams handle work orders, update progress and manage assets from any mobile device.

Pros

  • Easy customization
  • Automated maintenance sheduling
  • Regular platform updates

Cons

  • Limited integration options
  • Advanced reporting needs a paid plan

Coast Saves Me So Much Time on the Job

I really like that I can create work orders on the spot while walking the job site and instantly upload photos in real time.
Brandon P., Information Technology and Services, Mid-Size Business

Free - $0 / user / month

  • Unlimited Work Orders
  • 5 Repeating Work Orders
  • Real-Time Messaging
  • 7-Day History
  • File Uploads Up to 3 MB

Starter - $20 / user / month

  • Unlimited History
  • Unlimited Repeating Work Orders With Procedures
  • Unlimited Request Users
  • No Limits on File Uploads
  • Workspace Permissions
  • Time & Cost Tracking
  • 5 Workflow Automations

Pro - $49 / user / month

  • Full Workflow Customization
  • Reporting Analytics
  • Unlimited Customizable External Work Request Forms
  • Unlimited Custom Dashboards
  • Automated Downtime Tracking
  • 30 Workflow Automations
  • Implementation, Setup & Training
24
out of 35
Ease of Use
4
Mobile Experience
3
Core Features & Functionality
3
Adaptability & Customization
2
Customer Support
4
Pricing
4
Customer Reviews
4

Maintenance CareWith Maintenance Care, managers can scale operations without worrying about hidden fees or per-user fees. Flat monthly rates cover unlimited staff members, keeping costs predictable during growth.

The platform features instant notifications that alert teams about new work orders directly on their mobile devices, with a smart work order duplication checker that prevents redundant tasks. The work order app connects maintenance data with other business tools, reducing manual data entry, though some users find the reporting capabilities confusing.

  • Mobile notifications: Staff get notifications about new orders right on their phones. Minor problems don’t turn into major equipment failures with quick response times and follow-ups.

  • Asset management: Users can track equipment details, maintenance history and parts inventory.

  • Team reporting: Detailed reports keep managers on top of maintenance trends.

Pros

  • Flat-rate pricing
  • Strong platform connections
  • Industry-specific workflows

Cons

  • Complex report creation
  • Limited free version

Great Functionality

Maintenance Care is a suitable work order task manager in that all related parties can view and share responsibilities to perform necessary work order tasks.
Krunal P., Cybersecurity Analyst, Information Technology & Services Business

Free Edition - $0 / month

  • 2 Users
  • Unlimited Work Orders
  • 3 Preventive Maintenance
  • 5 Assets
  • 3 Vendors

Enterprise Edition - $225 / month (unlimited users)

  • Unlimited Work Orders
  • Unlimited Preventive Maintenance
  • Unlimited Assets
  • Unlimited Vendors
  • Unlimited Parts Inventory

All-In-Bundle - $500 / month (unlimited users)

  • Maintenance Care (Enterprise)
  • CareClean Housekeeping
  • OneAccess Room Bookings
  • Get Sensored
  • VR Spaces
26
out of 35
Ease of Use
4
Mobile Experience
5
Core Features & Functionality
4
Adaptability & Customization
2
Customer Support
4
Pricing
3
Current Reviews
4

UpKeep work orderWith UpKeep, you can prioritize different types of work orders based on easy-to-navigate deadlines, while tracking progress every step of the way. The mobile app allows repair teams to upload photos, log their time and mark tasks as completed right from the field. 

That said, customers report occasional technical issues due to the software’s rigid design, and organizations that try to match specific work patterns often encounter problems.

  • Smart priority system: Maintenance jobs are ranked based on urgency, impact and resource availability.

  • Mobile updates: Field teams log progress and complete tasks from their phones.

  • Fast reports: It’s easy to create detailed maintenance summaries and status updates within minutes.

Pros

  • Strong integration options
  • Clear status tracking
  • 24/7 support team

Cons

  • Difficult to customize
  • Steep learning curve
  • Buggy performance

Great for Companies With a Lot of Moving Parts

Used UpKeep at my former job. It streamlined our work orders by prioritizing the level of need. It was also convenient to see who the work order was assigned to and when it was completed.
Timmy W., Farming, Enterprise Business

Lite - $20 / user / month

  • Unlimited Work Orders
  • Custom Tasks
  • Unlimited Request User Licenses
  • Asset Management
  • 24/7 Phone, Email, Chat Support

Starter - $45 / user / month

  • Preventive Maintenance Optimization
  • Custom Checklists
  • Inventory Management / Costing
  • Time & Manpower Tracking
  • 30-Day Analytics & Reporting

Professional - Contact for Pricing

  • Multiple Inventory Lines
  • Signature Capture
  • Customizable Request Portal
  • Mobile Offline Mode
  • Advanced Analytics & Reporting
29
out of 35
Ease of Use
5
Mobile Experience
4
Core Features & Functionality
4
Adaptability & Customization
3
Customer Support
4
Pricing
5
Current Reviews
4

Maintain work ordersMaintainX is a CMMS software that offers essential maintenance management through streamlined work order templates. Staff members store safety guidelines, equipment inspection lists and procedures in each order.

With the mobile app, teams can access orders quickly, and photos, comments and messages flow between team members. If managers have to adjust maintenance schedules at the last minute, multiple orders can update simultaneously.

  • Easy template system: Staff build repeatable processes using stored procedures, checklists and safety requirements in each order.

  • Bulk work order management: Managers update multiple orders simultaneously, saving time on routine changes.

  • Free communication tools: Teams chat and share updates without limits, even on free accounts. Built-in messaging keeps every member informed.

Pros

  • Free unlimited work orders
  • Simple mobile interface
  • 24/7 support on paid plans

Cons

  • Complex third-party setup
  • Basic scheduling options
  • Limited customizations

Easy Access

It's been excellent. Having techs do most of the work allows for more accurate and timely data entry. The mobile aspect allows instantaneous access to data, history, pics, files, etc.
Rafael R., Director of Maintenance – Pressure, Building Materials Business

Basic - $0 / user / month

  • Unlimited Work Orders
  • Unlimited Procedures
  • Unlimited Requester Users
  • Real-Time Messaging
  • 2 Work Orders With Attached Procedures

Essential - $16 / user / month

  • Unlimited Work Orders With Attached Images
  • Unlimited Repeating Work Orders
  • 3 Work Orders With Attached Procedures
  • 3-Month Access to Advanced Analytics

Premium - $49 / user / month

  • Unlimited Work Orders With Attached Procedures
  • Unlimited Access to Advanced Analytics
  • Meter-Based Maintenance
  • Parts Inventory Management
  • Purchase Order Management
24
out of 35
Ease of Use
3
Mobile Experience
4
Core Features & Functionality
4
Adaptability & Customization
3
Customer Support
4
Pricing
2
Current Reviews
4

Emaint reportingeMaint allows users to create, view and complete work orders from anywhere with powerful offline functionality that automatically syncs when reconnection occurs. Setting up preventive maintenance schedules keeps equipment running smoothly. The system sends alerts when machines need attention, tracks part inventories and logs all maintenance history. Managers make reports that fit their exact needs, pulling data from all connected systems and presenting it how they want.

Still, users describe the software as sluggish. Setting up custom reports and entering data takes time and effort, and creating work orders for outside contractors can be challenging.

  • Smart scheduling: Plans preventive maintenance tasks with automatic system alerts based on time or usage triggers.

  • Equipment records: Stores complete maintenance histories and technical details for every piece of equipment.

  • Parts management: Monitors inventory levels and automatically flags when parts need reordering. Connects usage data with work orders to predict future part needs.

Pros

  • Strong reporting options
  • Helpful support team
  • Reliable system links

Cons

  • Time-consuming setup
  • Tricky contractor access
  • Pricier than some competitors

Fabulous Program

It has good topics and tools to facilitate the work of the technicians and mechanics of the plant.
Luis B., Pharmaceuticals, Mid-Size Business

Team - $69 / user / month (3 users)

  • Standard CMMS Features
  • Unlimited Helpdesk Support
  • Software Updates & Upgrades
  • 24/7 Online Training
  • Access on Mobile Devices

Professional - $85 / user / month (3 or more users)

  • Advanced Feature Set
  • Dedicated Account Management
  • Interactive Image Mapping
  • Automated Workflows
  • Work Request Options

Enterprise - Custom Quote

  • Unlimited Work Request User Logins
  • Access to Web API
  • Senior Customer Success Manager
  • Single Sign-On
  • Multi-Site Toolkit
24
out of 35
Ease of Use
3
Mobile Experience
3
Core Features & Functionality
4
Adaptability & Customization
3
Customer Support
4
Pricing
4
Current Reviews
3

Ease of use eagle cmmsWith Eagle CMMS (previously MaxPanda), maintenance teams stay in touch through a message board tied to each job. Staff members share photos, update maintenance work orders and flag issues so everyone knows about them. It’s easy to track progress with Eagle CMMS, and users experience quick work-order creation by simply choosing equipment from a dropdown menu, explaining the issue and assigning priorities. It’s also easy to schedule preventive maintenance tasks, with automated reminders that go out to avoid unplanned downtime.

However, the platform has some limitations. Work order forms are not as customizable as other solutions, and because Eagle CMMS lacks project planning tools, managing multiple jobs or complex projects can get tough. Users also say it’s difficult to get the reports they want from their data.

  • Auto-scheduling: Sets up repeated maintenance tasks with automatic team alerts.

  • Message board: Keeps all job communication organized in one spot.

  • Equipment tracking: Stores maintenance records and schedules for each asset.

Pros

  • Quick to learn
  • Clean design
  • Good connections with other tools

Cons

  • Less flexible work order format
  • Missing project tools
  • Limited reporting options for data-driven decisions

Work Order System

We use this system for our facilities department work orders, as we have over 20 locations. Anyone can put in a work order for their location. The system allows us to track the work orders, put them on hold and add notes. The system makes it easy for everyone to communicate about a work order, so everyone is on the same page.
Linda; Health, Wellness and Fitness Sector; Enterprise Business
23
out of 35
Ease of Use
2
Mobile Experience
3
Core Features & Functionality
3
Adaptability & Customization
3
Customer Support
4
Pricing
3
Current Reviews
4

Fiix work orderFiix keeps all maintenance activities under one roof and bridges the gap between in-house and outside help. Maintenance teams can easily assign work orders to outside contractors, making tracking external work easier. Employees can use their mobile devices to access work orders, update statuses and coordinate with vendors. Managers can see everything happening in real-time, and keeping technicians connected is easier than ever.

Platform users especially like its vendor management system, which lets teams build a reliable network of contractors.

  • Vendor management: Simple work order assignment to external contractors with full tracking capabilities.

  • Mobile workflow: Cloud-based system that enables teams to manage maintenance from any device.

  • Maintenance planning: Schedule and track both internal and vendor maintenance activities for improved operational efficiency.

Pros

  • Centralized document storage
  • Streamlined vendor management
  • Strong scaling potential

Cons

  • Report creation needs improvement
  • Limited feature customization
  • Complex pricing structure

Amazing CMMS & Highly Recommend

Fiix is very easy to use for our mechanics, which has been great for us. Our mechanics are not overly computer savvy, so having a system built where it does not take a lot of mouse clicks to open a WO, update it and close it has been tremendous for us. No longer do we have to use pen and paper to find and sort through our old WOs. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically.
Jeff P., Director of Fleet, Construction Business

Free - Limited Users

  • 25 Active PMs
  • Unlimited Service Requests
  • Work Orders
  • Downtime Tracking
  • Asset Management

Basic - $45 / user / month

  • Unlimited PMs
  • Reports
  • Resource-Based Scheduling
  • User Certification Tracking
  • Access to Success Team

Professional - $75 / user / month

  • Multi-Site Management
  • Fiix Foresight
  • Purchasing & RFQs
  • Nested PMs
  • Multi-Asset Work Orders

Choosing the Right Software for Your Needs

All of these software solutions bring something different to the table to help maintenance teams reduce breakdowns and improve operational bottlenecks. Coast excels with customization, Fiix connects with vendors and UpKeep prioritizes tasks. Meanwhile, Eagle CMMS, eMaint, MaintainX and Maintenance Care offer communication tools, reports and templates that help users better understand each work order status.

Choosing the right fit depends on your individual work order process. Coast simplifies maintenance operations with intelligent work order management that allows the customer to adapt the software to their needs.

  • Daniel Doan is a conversion copywriting and content marketing expert who has crafted high-converting sales pages, emails, ads and articles for over 224 of America's largest B2B companies and digital brands. His 12-plus-year expertise in bridging the communication gap between companies and their ideal customers has led him to develop a cutting-edge "Neuro-Response" framework that drives significant conversions.

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