Hotel Maintenance Software

From limited staff to nonstop guest requests, hotel maintenance teams face constant tradeoffs. Coast helps hotel teams stay ahead of guest issues, prevent equipment failures and keep rooms revenue-ready by bringing work orders, preventive maintenance and team communication into one place.

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Over 10,000+ maintenance teams use Coast to manage their maintenance tasks.

Built for how hotel maintenance actually works.

See how Coast balances guest requests, asset tracking and preventive maintenance in one place.

Turn Guest Issues Into Trackable Work Orders

With Coast, every request can become a trackable work order.

Simply put QR codes in guest rooms or back-of house areas, and:

Scan to submit a maintenance request instantly
Automatically link the issue to the room or asset
Assign instantly to the right technician
Speed up response time

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Schedule Preventive Maintenance With Ease

Every hotel team knows preventive maintenance matters, but when you're short-staffed, it’s the first thing to go.

Coast makes preventive maintenance realistic by helping:

Schedule recurring PM for HVAC, boilers, laundry and more
Get automatic reminders when tasks are due
Track what’s completed versus skipped
Build PM routines around occupancy, not against it

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Give Technicians a Mobile System They’ll Use

Your team doesn’t sit at a desk — they’re moving between rooms all day.

Coast’s mobile app lets them:

View and update work orders on the go
Upload photos and notes instantly
Communicate without switching apps
Close out tasks in real time

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Standardize Fixes Across Every Room & Asset

When teams are busy, fixes get inconsistent. One tech patches a leak. Another replaces the part.

Coast helps you create consistency by allowing teams to:

Build step-by-step repair checklists
Attach SOPs directly to assets or work orders
Ensure every technician follows the same process
Reduce repeat failures and callbacks

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Track Equipment That Drives Guest Complaints

Focus on the assets that fail the most, especially HVAC equipment that raises temperature complaints.

Coast helps you:

Track maintenance history by asset
Identify repeat failures
Plan replacements before breakdowns
Reduce reactive maintenance over time

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Coordinate Vendors Without Losing Visibility

Elevators, fire systems and major HVAC repairs often require vendors. But without tracking, work gets delayed or forgotten.

With Coast, you can:

Assign work orders to external vendors
Track status and completion
Store service history and documentation
Keep everything tied to the asset record

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All the tools you need for hotel operations.

Manage your hotel maintenance and more in one place.

Maintenance Reports

Get real-time insights and identify trends to make informed decisions to help reduce labor and maintenance costs.
Work Requests

Give guests the ability to submit maintenance requests from their guest rooms.
Task Management

Stay organized and improve hotel operations and guest satisfaction by keeping all your tasks in a centralized location.
Parts Inventory Management

Track the quantity of your spare parts, and automatically get notified when inventory is low.

See all 20+ features

The fastest-growing choice for hotel maintenance teams.

What Sets Coast Apart

Tweak or completely adapt workflows to your internal processes.

Custom Fields

Add custom fields to organize your maintenance operations and ensure team adoption.

Personalized Dashboards

Create customizable dashboards to track your assets and prioritize maintenance work.

Automated Alerts & Notifications

Customize alerts for low parts inventory, task due dates and more with advanced automations.

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Coast has one of the most robust and useful reporting structures that we use in our tech stack right now. Consolidating information is huge for us, so anytime we can do that and have a user-friendly interface for that data is going to be a win in our book.

Tomas Feichtinger Open Sky Zion