7 Best Work Order Apps for Mobile Maintenance (In-Depth Review)

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Looking to streamline your maintenance operations? Work order apps let your team manage maintenance tasks right from their mobile devices while they’re out in the field. Instead of dealing with paper forms or running back to the office, maintenance technicians can access job details, update statuses and document their work on the go. 

Let’s explore how these seven different work order apps handle mobile capabilities to help you find the best fit for your team.

Our Top Picks

1
Best Option

Customizable workflows combined with a mobile-first design

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2

Intuitive work order management

3

Smoothly integrates with other software solutions

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At Coast, we take our software reviews seriously. Our review methodology evaluates software across seven critical categories that help differentiate the solutions from one another. Each category receives a score from one to five, with five being the highest, and a maximum possible score of 35 points.

What Makes the Best Work Order Apps? 

Mobile accessibility stands at the heart of modern work order apps. Strong mobile features allow maintenance teams to manage their work from anywhere, creating and assigning tasks without returning to a desk. The most effective apps offer seamless mobile experiences, from quick work order creation to real-time status updates.

A standout work order software smoothly handles offline situations. Maintenance teams often work in areas with poor connectivity, like basements or remote facilities. But apps with offline modes let technicians continue working, automatically syncing their updates when the connection returns.

The design of an effective mobile app plays a key role in streamlining the work order process, accounting for 71 percent of the variation in employee performance. Capabilities like QR code scanning speed up asset identification, while user-friendly interfaces reduce training time for new team members. The ability to attach photos, message team members and access maintenance histories from a phone keeps everyone in sync.

Customization options also matter for efficient work order management because every maintenance team operates differently. The best apps allow teams to adapt workflows, create custom fields and modify forms to match their processes. Some teams need to automate preventive maintenance schedules, while others focus more on quick work requests. 

So, which apps are the best for handling maintenance work? Here’s our breakdown of the seven to check out.

TL;DR on the Best Work Order Apps

Best for Standout Feature Pricing
Customization & mobile-first design Easy to customize work orders and track tasks on your mobile device Free plan available;
paid plans from
$20/month per user
Simple mobile interface Can attach procedures to work orders and easily access them in the field Free plan available;
paid plans from
$16/month per user
Software integrations Seamlessly integrates with popular platforms like QuickBooks, Procore and Zapier From $20/month per user
Third-party vendor management Simplifies contractor coordination by providing a centralized system to share asset information Contact for details
Managing multiple locations Multi-site management enables teams to share and maintain equipment across locations Free plan available; paid plans from $45/month per user
Location mapping & asset tracking Web-based, Esri-powered mapping system for users to view and manage assets across multiple locations Contact for details
Asset lifecycle tracking Mobile app continues to function without internet connection, syncing when connectivity is restored Contact for details
34
out of 35
Ease of Use
5
Mobile Experience
5
Core Features & Functionality
4
Adaptability & Customization
5
Customer Support
5
Pricing
5
Current Reviews
5

Coast’s mobile-first approach to maintenance work orders helps you get more done. Team members can access asset information, from warranty details to repair histories to step-by-step guides, by scanning QR codes on their phone. Getting asset information this way is much faster than calling back to the office or flipping through manuals.

  • Adaptable workflows: The CMMS software adapts to existing routines with custom forms and flexible task management, making it natural for teams to track their work.

  • Team communication: Maintenance staff can share updates and photos directly in their work orders. Built-in messaging informs the team when someone spots an issue or completes a repair.

  • Preventive maintenance: Teams can set up maintenance schedules that keep assets running reliably. By setting up preventive maintenance tasks, they stay on top of routine checklists and receive timely reminders when equipment requires servicing.

Pros

  • Simple mobile design
  • QR codes give quick access to asset details
  • Easy photo sharing and live chat messaging
  • Teams can adjust workflows to match their needs
  • The software keeps improving with new features

Cons

  • Some software integrations are not available yet
  • Full reporting tools need a paid plan

Great & Functional

Coast offers unbeatable support and an all-in-one maintenance management experience. I liked how it coordinates all of your tasks and helps you stay organized. It even keeps track of your inventory.
Abby J., Finance Manager, Financial Services Business

Free - $0 / user / month

  • Unlimited Work Orders
  • 5 Repeating Work Orders
  • Real-Time Messaging
  • 7-Day History
  • File Uploads Up to 3 MB

Starter - $20 / user / month

  • Unlimited History
  • Unlimited Repeating Work Orders With Procedures
  • Unlimited Request Users
  • No Limits on File Uploads
  • Workspace Permissions
  • Time & Cost Tracking
  • 5 Workflow Automations

Pro - $49 / user / month

  • Full Workflow Customization
  • Reporting Analytics
  • Unlimited Customizable External Work Request Forms
  • Unlimited Custom Dashboards
  • Automated Downtime Tracking
  • 30 Workflow Automations
  • Implementation, Setup & Training
29
out of 35
Ease of Use
5
Mobile Experience
4
Core Features & Functionality
4
Adaptability & Customization
3
Customer Support
4
Pricing
5
Current Reviews
4

Maintainx mobileMaintainX is known for its user-friendly, mobile-first design. Its straightforward interface makes maintenance management accessible for businesses of any size. By focusing on simplicity without sacrificing functionality, the system is ideal for organizations shifting away from paper-based processes.

  • Work order creation: Accessible interface lets users generate and manage work orders with little to no training, making it accessible for everyone.

  • Batch processing: Enables users to easily update multiple work orders at once, streamlining workflow management.

  • Team messaging: Built-in chat feature keeps maintenance staff connected, allowing them to share updates, ask questions and solve problems without leaving the app.

Pros

  • User-friendly mobile app with offline capabilities and real-time updates
  • Maintenance teams can create and complete work orders in minutes
  • Easy image uploading and annotation capabilities

Cons

  • Teams noted third-party integrations can be complex to set up and maintain
  • Scheduling abilities lack advanced planning options for recurring maintenance and long-term task management
  • Some users report initial difficulties with more advanced features

Very Intuitive

It follows a natural flow. You can easily find what you need.
Verified User, Manufacturing, Mid-Market Business

Basic - $0 / user / month

  • Unlimited Work Orders
  • Unlimited Procedures
  • Unlimited Requester Users
  • Real-Time Messaging
  • 2 Work Orders With Attached Procedures

Essential - $16 / user / month

  • Unlimited Work Orders With Attached Images
  • Unlimited Repeating Work Orders
  • 3 Work Orders With Attached Procedures
  • 3-Month Access to Advanced Analytics

Premium - $49 / user / month

  • Unlimited Work Orders With Attached Procedures
  • Unlimited Access to Advanced Analytics
  • Meter-Based Maintenance
  • Parts Inventory Management
  • Purchase Order Management
26
out of 35
Ease of Use
4
Mobile Experience
5
Core Features & Functionality
4
Adaptability & Customization
2
Customer Support
4
Pricing
3
Current Reviews
4

Upkeep mobile work order appUpKeep stands out with its extensive integration capabilities, connecting maintenance operations with essential business tools and IoT devices. From APIs and webhooks to pre-built connectors, UpKeep offers flexible options to fit your workflows. It also easily integrates with popular platforms like QuickBooks, Procore and Zapier, helping teams streamline processes and maintain a unified system.

  • Mobile-first platform: User-friendly design optimized for mobile, making it easy for technicians to access and update information anytime, anywhere.

  • Integration model: Seamless integration capabilities through APIs, webhooks and pre-built connectors that enable hassle-free integration.

  • Real-time updates: Users receive instant notifications for work order status, new assignments and maintenance requests.

Pros

  • Quick setup process with a responsive support team and clear documentation
  • Strong analytics and customizable dashboards for tracking maintenance metrics
  • A user-friendly mobile app that technicians find easy to adopt

Cons

  • Some users report restrictions in customizing workflows and forms
  • According to reviews, frequent updates can sometimes cause system glitches
  • Some third-party integrations require technical expertise to set up properly

Great Program for Any Business

What I love most about Upkeep is the ease of use. The program is so simple to use.
Verified User, Primary/Secondary Education, Small Business

Lite - $20 / user / month

  • Unlimited Work Orders
  • Custom Tasks
  • Unlimited Request User Licenses
  • Asset Management
  • 24/7 Phone, Email, Chat Support

Starter - $45 / user / month

  • Preventive Maintenance Optimization
  • Custom Checklists
  • Inventory Management / Costing
  • Time & Manpower Tracking
  • 30-Day Analytics & Reporting

Professional - Contact for Pricing

  • Multiple Inventory Lines
  • Signature Capture
  • Customizable Request Portal
  • Mobile Offline Mode
  • Advanced Analytics & Reporting
23
out of 35
Ease of Use
3
Mobile Experience
3
Core Features & Functionality
4
Adaptability & Customization
3
Customer Support
3
Pricing
3
Current Reviews
4

Hippo cmms vendorEptura Asset (evolved from Hippo CMMS) specializes in helping maintenance teams coordinate with external contractors and vendors. The platform makes it simple to share key asset details, digital schematics and O&M manuals, ensuring third-party service providers have everything they need to get the job done. This streamlined collaboration keeps everyone on the same page and boosts efficiency. 

  • Vendor management: Simplifies contractor coordination by providing a centralized system to share asset information, manage service requests and track contractor performance.

  • Workflow optimization: Streamlines maintenance operations through standardized processes and automated work order scheduling.

  • Offline capabilities: Allows technicians to continue working and updating information even without internet connectivity, syncing automatically when reconnected.

Pros

  • Extensive built-in tools to effectively monitor and log time spent on maintenance tasks
  • Intuitive dashboards make work order tracking a breeze
  • Predictive maintenance and IoT integrations

Cons

  • Slow response times and difficulty getting support
  • Can be challenging to manage when multiple users are inputting data, leading to duplicate entries
  • Limited ability to customize and generate specialized reports

Issues With Assigning Work Orders. Was Able to Get It Fixed.

Easy to use. Knowledgeable staff able to help when I have issues.
Nicole H., Facilities Administrator, Enterprise Business
23
out of 35
Ease of Use
2
Mobile Experience
3
Core Features & Functionality
3
Adaptability & Customization
3
Customer Support
4
Pricing
3
Current Reviews
4

Fiix mobileFiix excels at helping maintenance teams manage operations across multiple locations through a centralized dashboard. The platform allows managers to pull reports and track real-time maintenance KPIs across all sites while standardizing organizational maintenance processes. Teams can typically view metrics for each location through the dashboard and compare sites in terms of key maintenance metrics.

  • Notification system: Stay on top of maintenance costs, compliance status and preventive maintenance with automated email notifications.

  • Multi-site management: Standardize workflows, share equipment across locations and scale operations efficiently by duplicating settings for new sites.

Pros

  • User-friendly interface that’s easy to navigate
  • Reliable mobile accessibility allows team members to access the system from anywhere
  • Integrates well with other systems and data sources

Cons

  • Lacks a built-in asset and part numbering system
  • The initial data-entry process is time-consuming and requires significant effort
  • Reports occasionally show inconsistencies in data accuracy

Fiix Is Easy to Use & Constantly Improving

I like its ease of use. Asset and part hierarchy is easy to build and navigate. There is a learning management system for users to continue learning, and the calendar and analytics have advanced in a good way.
Olawale O., Senior Global Lean Director, Enterprise Company

Free - Limited Users

  • 25 Active PMs
  • Unlimited Service Requests
  • Work Orders
  • Downtime Tracking
  • Asset Management

Basic - $45 / user / month

  • Unlimited PMs
  • Reports
  • Resource-Based Scheduling
  • User Certification Tracking
  • Access to Success Team

Professional - $75 / user / month

  • Multi-Site Management
  • Fiix Foresight
  • Purchasing & RFQs
  • Nested PMs
  • Multi-Asset Work Orders
26
out of 35
Ease of Use
4
Mobile Experience
3
Core Features & Functionality
4
Adaptability & Customization
4
Customer Support
4
Pricing
3
Current Reviews
4

Brightly mobileBrightly Asset Essentials excels at asset tracking with advanced mapping capabilities. The software uses a web-based, Esri-powered mapping system for users to view and manage assets across multiple locations through an interactive interface. Organizations with multiple facilities gain clear visibility of their equipment locations. 

  • Mobile documentation: Field technicians can easily upload images, notes and documentation to work orders and asset records using the mobile app.

  • Interactive mapping: The GIS-based system allows users to view assets, create work orders with precise locations and generate driving or walking directions between assets.

  • Asset tracking: The system monitors asset conditions and maintenance history through a visual interface. Teams access equipment details and service records from any location.

Pros

  • Quick access to asset information through QR codes and barcode scanning
  • Unified system for creating, tracking and managing maintenance tasks
  • Responsive customer support and strong issue resolution

Cons

  • Users report occasional lag times and slow performance
  • Setup and configuration can be complicated and time-consuming
  • Some users find the system rigid with limited ability to customize workflows

Great Customer Service & Fantastic Program

I like the ability to have all the different locations use the program and attach pictures to the work order request so that we know where the problem is. I love the option that you can use your cell phone as well, which makes it easier for the requestor to be able to be at the specific area that needs attention and not have to go to a computer to write up what's wrong. I also love the fact that we, the ones who have to assign the work order request, can select different personnel to look and assess the problem. It was very easy to implement the program to all of our users that were going to be the ones entering the work orders.
Regina C., Operations Coordinator, Mid-Market Business
25
out of 35
Ease of Use
4
Mobile Experience
3
Core Features & Functionality
4
Adaptability & Customization
3
Customer Support
4
Pricing
3
Current Reviews
4

Limble cmms purchase orderLimble CMMS specializes in wide-ranging asset lifecycle management, offering detailed tracking of assets from procurement through disposal. The asset management software excels at monitoring asset costs, maintenance history and performance metrics, helping organizations optimize their asset management strategies and make data-driven decisions about maintenance and replacement.

  • Intuitive design: Straightforward interface allows maintenance teams to easily create, prioritize and track work orders while maintaining detailed asset histories.

  • Work order system: Maintenance teams create, track and organize work orders with priority settings and status updates. It helps teams manage daily tasks efficiently.

Pros

  • According to users, the platform can be set up and running effectively in minimal time
  • Mobile app functions without internet connection, syncing when connectivity is restored
  • Clear design that requires minimal training for new users

Cons

  • Limited features in offline mode
  • Users report challenges with generating and customizing preventive maintenance reports
  • Specific advanced features are only with higher-tier plans

Great App, Very Handy for My Job

Quick and easy. Tracks everything needed about the plant and each machine.
Verified User, Food Production

Making the Right Choice for Your Maintenance Team

When selecting a work order app, it’s important to consider your team’s specific needs. While Fiix excels at multi-site management and Brightly, with location mapping, Coast offers unmatched customization capabilities. Its flexible workflows, strong QR code system and seamless communication features make it a top pick for maintenance teams looking to streamline operations without compromising control over their software.

  • Daniel Doan is a conversion copywriting and content marketing expert who has crafted high-converting sales pages, emails, ads and articles for over 224 of America's largest B2B companies and digital brands. His 12-plus-year expertise in bridging the communication gap between companies and their ideal customers has led him to develop a cutting-edge "Neuro-Response" framework that drives significant conversions.

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