5 Best Government CMMS Software of 2025 (In-Depth Review)

A computerized maintenance management system (CMMS) is a game-changer for government employees in charge of overseeing and maintaining buildings, equipment and other physical assets for the public sector. A government CMMS software consolidates asset inventory management and equipment maintenance tracking into one place — a solution that scattered files or infinite spreadsheets will never achieve. 

For city, state or federal agencies, a good CMMS software makes it easier to manage assets, respond to service requests and keep everything running smoothly for the public they serve. In this guide, we’ll compare the five best government CMMS software solutions to help you find the right platform for your team’s needs.

Our Top Picks

1

Best Option

For a mobile-first design that’s incredibly easy to adapt

Try for Free

2

For citizen work request portals and transparent budgeting tools

3

For seamless geographic information system (GIS) integration and asset mapping capabilities

What Makes the Best CMMS Software?

The global market for CMMS software was estimated at $1.04 trillion in 2024 and is expected to expand at a compound annual growth rate (CAGR) of 9 percent from 2025 to 2033, reaching $2.25 trillion by 2033.

So, what exactly should you look for in a great government CMMS software? At its core, a CMMS helps internal maintenance teams stay on top of everything. For government operations, this means you can eliminate the need for spreadsheets and instead use a single, central system to log work orders, track maintenance history and manage your equipment inventory. 

The best CMMS platforms offer robust work order management, so you can assign tasks, set deadlines and communicate directly within the platform. Features like preventive maintenance scheduling and detailed maintenance tracking help reduce downtime and keep everything running efficiently. They should also offer asset inventory management, allowing you to view what equipment you own, its location and its current condition — all at a glance.

And because no two government teams are the same, the software should also be customizable. The ability to tailor workflows, reports and permissions is crucial since every department has unique priorities, resources and compliance requirements. Ultimately, the best CMMS empowers your team to work smarter, not harder, while adapting to your specific needs.

How We Chose the Software

To find the best government CMMS software, we researched and tested more than 20 platforms — including both general-purpose and government-focused solutions.

We prioritized features that matter most to government operations, such as asset and inventory tracking, citizen request portals, GIS integration, preventive maintenance scheduling and customizable workflows. Ease of use, mobile accessibility and transparency tools were also significant factors, as many government teams are new to CMMS software and need something their staff can quickly adopt.

Ultimately, we narrowed the list to five standout products that combine core CMMS functionality — work order management, asset tracking and maintenance scheduling — with features designed specifically to support the unique demands of public sector maintenance teams. Here’s what we found.

Why Trust Coast?

At Coast, we take our software reviews seriously. Our review methodology evaluates software across seven critical categories that help differentiate the solutions from one another. Each category receives a score from one to five, with five being the highest, and a maximum possible score of 35 points.

	Best for	Standout Feature	Pricing
	Mobile-first government teams	QR codes & customizable workflows	Free plan available; paid plans from $20/month per user
	Citizen work request portals	Budgeting & transparency tools	Contact for details
	GIS integration & mapping	Asset lifecycle & permitting	Contact for details
	Streamlined communications	Public request forms & mobile platform	From $20/month per user
	Preventive maintenance scheduling	IoT sensor integrations & asset hierarchy	Free plan available; paid plans from $45/month per user

Top 5 Government CMMS Solutions

We compiled an overview of what you need to know about each CMMS software, so you can make the best investment for your public works team.

1. Coast: For Mobile-First Teams

34

out of 35

Ease of Use

5

Mobile Experience

5

Core Features & Functionality

4

Adaptability & Customization

5

Customer Support

5

Pricing

5

Current Reviews

5

When we tested Coast, what stood out immediately was how accessible and intuitive it is — making it suitable for government teams that need to get up and running quickly without a steep learning curve. 

Coast offers a modern, mobile-first experience designed for teams that need to collaborate on the go, while still managing assets, work orders and preventive maintenance (PM) effectively. 

With real-time chat and thoughtful features tailored for public-sector operations, it works well for government maintenance teams at any stage of their CMMS journey. Case in point: Coast customers can create their own workflows to match those of their organization. Think an equipment rental workflow or room reservation system — really whatever they can dream up!

• QR codes for assets and external work orders: Coast enables you to generate and scan QR codes on equipment and locations, making it incredibly easy for staff or even citizens to submit service requests simply by scanning.

• Automated preventive maintenance tools: With Coast’s automated PM notifications, dashboards and alerts, you can stay ahead of repairs and plan better, reducing unexpected downtime.

• Customizable workflows: Coast enables you to tailor the software to your team’s unique needs. You can create and modify workflows that fit how your department works, not the other way around.

Pros

• Ease of use: The interface is clean, straightforward and designed to enable even non-technical staff to start using it with minimal training.
• Mobile-first design: Because government staff are often in the field, Coast’s mobile app works seamlessly and mirrors the desktop experience.
• Real-time chat: Coast integrates team communication directly into the platform, letting departments collaborate without switching between different tools.

Cons

• Limited integrations: Coast doesn’t yet integrate with as many third-party apps as some competitors.
• High-level reporting requires paid subscription: While basic reports are available, more advanced analytics come only with higher tiers.

Best CMMS for the Price

Coast is one of the best CMMS [solutions] for its price. When I was looking for a CMMS for my team, all the other software out there was at least two or three times the price of Coast for the same features. Beyond that, it is also very user-friendly, so my maintenance team, who are not tech-savvy, were able to get in there and start closing out work orders and PMs.

Marilyn O., Director of Operations, Enterprise Business

Coast vs. MaintainX Coast vs. Limble Best CMMS Software

Free - $0 / user / month

• Unlimited Work Orders
• 5 Repeating Work Orders
• Real-Time Messaging
• 7-Day History
• File Uploads Up to 3 MB

Starter - $20 / user / month

• Unlimited History
• Unlimited Repeating Work Orders With Procedures
• Unlimited Request Users
• No Limits on File Uploads
• Workspace Permissions
• Time & Cost Tracking
• 5 Workflow Automations

Pro - $49 / user / month

• Full Workflow Customization
• Reporting Analytics
• Unlimited Customizable External Work Request Forms
• Unlimited Custom Dashboards
• Automated Downtime Tracking
• 30 Workflow Automations
• Implementation, Setup & Training

2. Brightly Asset Essentials: Citizen Work Request Portals

26

out of 35

Ease of Use

4

Mobile Experience

3

Core Features & Functionality

4

Adaptability & Customization

4

Customer Support

4

Pricing

3

Current Reviews

4

When we tested Brightly Asset Essentials, it was clear this software was purpose-built for government and educational organizations. It’s designed to help you plan, budget and track maintenance work while also making it easy for the public to submit requests — a feature handy for municipalities and schools that need to be responsive and transparent.

Brightly’s focus on long-term planning and citizen engagement caught our attention, making it a solid choice for government teams that prioritize preventive maintenance and financial accountability alongside day-to-day operations.

• Citizen work request portals: One of Brightly’s most valuable features is its public-facing portal, where citizens (or school staff) can log issues or service requests directly, streamlining communication between the public and maintenance teams.

• Preventive maintenance and capital planning: The software provides robust tools for scheduling regular maintenance and planning future capital projects, helping to prevent costly repairs and extend asset life.

• Budgeting and transparency tools: Brightly excels at helping teams track costs, forecast budgets and share transparent reports with stakeholders.

Pros

• Purpose-built for government: Explicitly designed for the unique needs of government and education organizations.
• Strong accountability and budget tracking: Sharp focus on financial transparency and cost management for public sector operations.
• Citizen engagement portals: Streamline managing external requests and keeping the public informed about maintenance activities.

Cons

• Overwhelming interface: The interface initially feels overwhelming due to its extensive feature depth.
• Advanced features cost extra: Advanced features are available only with upgraded plan tiers.
• Limited workflow flexibility: The software can be less flexible if your team has very specific or unusual workflows outside its intended scope.

Great People & Software

Great software that integrates well with our GIS data! We use the request template for our users with great success! The company has a friendly, caring and knowledgeable staff!

John Z., Buildings and Grounds

Honest Brightly Asset Essentials Review Best Work Order Apps Best Maintenance Management Software

3. Trimble Unity Maintain: For GIS Integration

24

out of 35

Ease of Use

3

Mobile Experience

3

Core Features & Functionality

5

Adaptability & Customization

3

Customer Support

3

Pricing

3

Current Reviews

4

If your team relies heavily on maps and location-based data, Trimble Unity Maintain (previously Trimble Cityworks) is a strong contender. During our tests, we found it to be powerful in geographic information system (GIS) integration — making it an excellent fit for local governments that need to manage assets across large areas and track infrastructure accurately.

Trimble Unity Maintain serves public sector operations with purpose-built tools that manage assets, work orders, permits and utility networks, all of which connect directly to your GIS data. Government teams receive a clear visual representation of their infrastructure, while the software streamlines workflows and enhances transparency.

• GIS and asset mapping capabilities: Built on Esri’s ArcGIS platform, Trimble Unity Maintain lets you map and track all assets spatially — from roads to water lines — which is invaluable for planning and response.

• Asset lifecycle management: You can monitor the condition and performance of assets throughout their lifecycle, helping prioritize maintenance and plan capital investments.

• Permitting and utility tracking: The software also streamlines the permitting process and helps track utilities, making it a wise choice for municipalities managing public works.

Pros

• Seamless GIS integration: Excels at visualizing and managing assets spatially across large areas.
• Strong asset lifecycle tools: Capabilities for planning and tracking asset lifecycles from acquisition to disposal.
• Government-specific features: Permitting and utility management features tailored to meet the specific needs of local governments.

Cons

• Steeper learning curve: More complex due to its depth and GIS functionality requirements.
• Requires Esri ArcGIS: Additional software dependency that adds to cost and complexity.
• Technical expertise needed: Advanced configurations may necessitate specialized technical knowledge or professional support.

Best Asset Management Tool for Governments

In my opinion, the fact that [Trimble Unity Maintain] can manage my public assets and accompanying data is a lifesaver. I'm able to relax knowing this key information is managed and well-organized, on top of giving me the opportunity to access my everyday business processes is genius.

Alexa L., Project Manager, Enterprise Business

4. UpKeep: For Streamlined Communications

26

out of 35

Ease of Use

4

Mobile Experience

5

Core Features & Functionality

4

Adaptability & Customization

2

Customer Support

4

Pricing

3

Current Reviews

4

When we used UpKeep, what stood out was how easy it was to roll out and start using. Government teams, especially smaller departments, will appreciate its public request forms and internal chat features, which improve communication and keep everyone on the same page.

• Public request forms: Citizens or employees can submit requests directly, so the team can track and respond quickly.

• Mobile-first platform: Like Coast, UpKeep is designed for use on the go, making it ideal for field workers.

• Easy implementation: We were able to set up the basics in minutes — no heavy IT involvement required.

Pros

• Fast implementation: Quick and simple setup for rapid team adoption.
• Mobile-friendly design: Excellent mobile interface designed for fieldwork and on-the-go access.
• Public transparency: Public-facing forms improve transparency and citizen service delivery.

Cons

• Limited advanced reporting: Reporting features are less extensive than those found in enterprise-level systems.
• Fewer integrations: Limited third-party integrations compared to more established platforms.
• Scalability concerns: May not scale as well for extensive, complex government operations.

Best Maintenance/Asset Management System

The ease of implementation, the features and the ease of use for end users make Upkeep the best preventive and reactive maintenance system/app on the market.

Ralph D., Chief Operating Officer, Mid-Market Business

Honest UpKeep Review UpKeep Alternatives MaintainX vs. UpKeep

Lite - $20 / user / month

• Unlimited Work Orders
• Custom Tasks
• Unlimited Request User Licenses
• Asset Management
• 24/7 Phone, Email, Chat Support

Starter - $45 / user / month

• Preventive Maintenance Optimization
• Custom Checklists
• Inventory Management / Costing
• Time & Manpower Tracking
• 30-Day Analytics & Reporting

Professional - Contact for Pricing

• Multiple Inventory Lines
• Signature Capture
• Customizable Request Portal
• Mobile Offline Mode
• Advanced Analytics & Reporting

5. Fiix: For Preventive Maintenance Scheduling

23

out of 35

Ease of Use

2

Mobile Experience

3

Core Features & Functionality

3

Adaptability & Customization

3

Customer Support

4

Pricing

3

Current Reviews

4

When we tested Fiix, we found it particularly strong for teams managing complex maintenance schedules and detailed asset hierarchies. Although manufacturing companies often use it, the strong PM tools and integrations make it equally valuable for government agencies managing fleets, facilities and infrastructure.

• Complex asset management: Fiix makes it easy to build an asset hierarchy, track maintenance history and manage even the most intricate networks of equipment.

• Native IoT and ERP integrations: We appreciated how it connects with IoT sensors and ERP systems to collect real-time data and optimize maintenance schedules.

• Intuitive data tracking & PM scheduling: The dashboard and reporting tools are straightforward, helping to visualize what’s due next.

Pros

• Complex asset management: Excellent for managing large, complex asset networks and hierarchies.
• IoT and ERP integration: Integrates well with sensors and enterprise systems for real-time updates.
• Advanced reporting: Strong reporting tools for preventive and predictive maintenance analytics.

Cons

• Too advanced for small teams: More complex than some smaller teams may need.
• Time-consuming setup: Takes considerable time to configure correctly for your environment.
• Limited report customization: Some reporting templates have limited customization options.

Customizable System

One of Fiix's most immediate strengths is its modern and clean user interface. Navigating the software is a breeze, even for those new to CMMS platforms. The logical layout, clear labeling and well-organized modules make it easy to find what you need, whether you're creating a work order, scheduling preventive maintenance or analyzing asset performance. This emphasis on user experience significantly reduces the learning curve and encourages adoption across the team.

Joe W., Maintenance, Small Business

Honest Fiix Review Fiix Alternatives Coast vs. Fiix

Free - Limited Users

• 25 Active PMs
• Unlimited Service Requests
• Work Orders
• Downtime Tracking
• Asset Management

Basic - $45 / user / month

• Unlimited PMs
• Reports
• Resource-Based Scheduling
• User Certification Tracking
• Access to Success Team

Professional - $75 / user / month

• Multi-Site Management
• Fiix Foresight
• Purchasing & RFQs
• Nested PMs
• Multi-Asset Work Orders

Which Government CMMS Is Best for You?

All five of these CMMS solutions — Coast, Brightly, Trimble Unity Maintain, UpKeep and Fiix — offer strong tools for managing government maintenance work. Whether you need GIS integration, public request portals or preventive maintenance scheduling, there’s a solution here that can help. Just remember: the best CMMS for your team is one you can customize to fit your unique workflows, priorities and goals.