25 Facility Management Facts & Trends for 2025

Facility management (FM) supports the functionality, efficiency, safety and comfort of structures. Its purpose is to consistently improve the quality of life for those working in buildings or spaces while maintaining the core business’ productivity. As such, the facility management sector encompasses a wide range of responsibilities and tasks — think security, cleaning and maintenance — with the end goal of creating an environment where systems and people work together seamlessly and safely. Companies also specialize in facilities management in support of other businesses. 

So, what’s the latest on this ever-evolving industry? Here are some fascinating facility management facts, including an overview of the sector, industry job outlook and how tech is wielding its influence for better outcomes.

Facility Management Industry Overview 

The global facility management market is valued in the trillions. 

In 2023, facility management was valued at approximately $1.6 trillion. Its compound annual growth rate (CAGR) is projected to be over 10 percent through 2032 (or just a casual $3.8 trillion). This expansion can be attributed to an increased demand for value-added services, growing construction, the tourism and hospitality sectors, regulatory and environmental compliance, and government initiatives for business and smart city development.

Of the global trillion-dollar management market, U.S. facility management is valued in the billions. 

To be exact, its value is $300.46 billion in 2025, and it will reach approximately $403.42 billion by 2030. Its CAGR is projected to be over 6 percent during this period. The increasing need for tailored solutions in in-house and outsourced facility management is a key driver of the U.S. market. 

Leading companies in facility management bring in billions of dollars, making the sector highly lucrative. 

In 2024, Cintas Corporation, the top facility service provider worldwide, was valued at $83 billion. Aramark, another global provider of facility maintenance services, reported a record revenue of $17.4 billion the same year. 

Technological advancements are changing the face of facilities management. 

The integration of new technologies like artificial intelligence (AI), the internet of things (IoT), building information modeling (BIM), data analytics and computerized maintenance management system (CMMS) software allows facility managers to create more efficient facility operations.

In facilities management, education leads while transportation lags. 

In 2024, about 30 percent of facility management employees in the U.S. reported working at college or university facilities. In contrast, transportation hubs like airports and train stations had the lowest number of facility managers.

Working in Facility Management 

According to the Bureau of Labor Statistics (BLS), the need for facility managers in the U.S. is growing. 

Positions are expected to increase by 6 percent through 2033, with about 35,200 openings annually. This is faster than the average for occupations overall. 

Facility management positions are primarily held by men. 

The BLS states that facility management is a male-dominated field. As of 2023, women made up just 23.4 percent of the workforce. That number hasn’t moved much since 2010, when females comprised just 23.5 percent of facility manager positions. There are currently 146,475 facilities managers employed in the U.S.

Facility managers typically make six figures. 

The BLS states that the median annual wage for managers was $102,340 in May 2023, with women earning 96 percent of what their male counterparts earned. 

Specialized skills are now required for facility management. 

Modern-day facility managers typically hold degrees in engineering, architecture, business management or a related field, and they have knowledge of sustainability practices, IT systems for smart buildings and strategic planning. Certifications from organizations such as the International Facility Management Association (IFMA) are also valuable.

Remote and hybrid workspaces present new challenges in facility management. 

Companies are now tasked with managing office space use and adapting facilities to meet the needs of a remote workforce. The industry is shifting toward more adaptable and flexible workspaces, with a greater emphasis on health and safety protocols.

Industry Pain Points 

Navigating federal regulations isn’t always easy. 

Compliance with regulations can be difficult for facility managers, as they are sometimes stringent and often changing. For example, the National Archives Code of Federal Regulations mandates that federal agencies report their energy consumption across buildings, facilities, vehicles and equipment within 45 calendar days to the Department of Energy. Regulations like this require facility managers to keep comprehensive records and continually monitor these elements.

Managing energy consumption can be difficult. 

One of the bigger challenges in facility management is the inability to track real-time energy usage. Without comprehensive monitoring systems, it’s challenging to identify inefficiencies. Companies often face high energy costs and missed opportunities for savings and sustainability improvements in their buildings. Outdated systems and infrastructure can also hinder energy efficiency, leading to increased operational costs and a larger carbon footprint.

Facility managers are often met with budget constraints, even as work order volumes increase. 

Exactly 55.7 percent of facility managers surveyed in the JLL Technologies’ State of Facilities Management Technology Report said that they expected an increase in work orders year over year. But limited budgets make timely facility maintenance and asset upgrades more difficult, leading to botched repairs and an increase in safety hazards.

Pain points often come down to a lack of personnel, with a whopping 66 percent of facility managers and employees considering quitting in recent years. 

According to the Professional Facility Management Institute, in 2022, 66 percent of facility managers and employees considered quitting in the previous 12 months. With an average age of 49, 50 percent of people in this role will retire within the next five to 15 years. Even though 4,000 students graduate each year from accredited facility management degree programs, the demand for new workers is five times higher. 

Outsourcing to third-party vendors accounts for 25% of all facility management activities. 

Twenty-five percent of all facilities management activities are outsourced. Controls and HVAC are the industries most affected. There are no regional differences in outsourcing in the U.S.

Tech’s Influence on the Facility Management Industry 

Facilities cut costs by up to 30% with the help of Internet of Things (IoT) technologies.

Facility managers use IoT sensors to monitor their assets and collect real-time data on air quality, temperature, humidity and energy usage, among other factors. This continuous monitoring allows them to make proactive decisions and rapidly respond to issues. In fact, some reported that the use of IoT technologies helped in cutting costs by up to 30 percent.

63% of businesses use data analytics to increase productivity in the FM sector.

Plus, data analytics allows facility managers to identify trends and anomalies that not only help reduce costs but also improve operational efficiency and asset management. Facility managers can help businesses avoid equipment failures by using a predictive maintenance approach based on data. This allows them to schedule repairs before problems can escalate, improving operational efficiency and asset management.

59% of facilities use CMMS software, such as Coast, to streamline their maintenance operations. 

A 2022 Plant Engineering survey explains that facility managers benefit from using a CMMS to manage their maintenance needs. By digitizing work orders, scheduling preventive maintenance and tracking asset performance, CMMS software enhances accountability and communication among maintenance teams, no matter where they are. This type of facility management software gives managers valuable insights into asset health through real-time data, allowing them to make informed decisions.

Smart technologies allow managers to reduce energy costs by up to 20%. 

Smart thermostats and lighting systems are just a few examples of tools that facility managers are using to optimize energy consumption. Implementing these technologies can lead to energy cost reductions and contribute to sustainability goals.

Enhanced safety and security monitoring saves lives. 

By consistently monitoring various systems, managers can create a safe, secure environment for employees, as they can promptly detect and address potential hazards.

Future of Facility Management 

60% of facilities managers prioritize sustainable practices. 

What’s more is 75 percent of FM professionals believe that sustainability efforts can lead to cost savings for their organization.

Facility management talent shortages are being addressed in new ways. 

With an aging workforce and a shortage of new entrants into the field, high standards in facility management are becoming increasingly difficult to maintain. Tech platforms and independent contractors can help fill this gap.

AI is improving outcomes in the facility management industry. 

Artificial intelligence allows managers to use predictive maintenance to quickly analyze data and monitor factors like energy use and occupancy patterns. AI can also automate routine tasks, allowing for increased operational efficiency and greater cost savings.

Advancements in materials and techniques will reshape facilities management. 

New materials like Drexel University’s “BioFiber,” a self-healing material that repairs concrete cracks using bacteria, modular construction and 3D printing, are revolutionizing building methods in that they are more durable, efficient and cost-effective to companies that use them.

Adaptability is another new focus of facility management. 

Being prepared for any emergency, from aging infrastructure to unpredictable weather, is more critical than ever. Facilities and managers prioritizing resilience can better handle unexpected disruptions and can ensure safety and operational continuity, no matter what happens. 

Facility management continues to grow as an industry and a profession in scope and responsibility. Advances in technology, sustainability and changing workplace needs have enabled managers to practice preventive or predictive maintenance.

As smart technologies, like CMMS software and AI, shape the future of this industry, managers and companies are now better able to improve efficiency, reduce costs and enhance workplace operations.