Coast vs. eMaint: A 2024 CMMS Comparison

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It’s no secret that most companies have a lot of moving parts that need attention. A computerized maintenance management system (CMMS) benefits businesses by simplifying the planning, execution and monitoring of maintenance activities, ensuring that equipment runs efficiently and downtime is minimized. It automates routine tasks, such as scheduling repairs or ordering parts and provides real-time insights into asset performance, allowing businesses to make informed decisions. 

Coast and eMaint are two popular maintenance software solutions that allow companies to streamline their workflows and make business more efficient. Coast, founded in 2018, is replete with customization capabilities, as well as helpful features such as team communication, scheduling and task management organization. eMaint, meanwhile, got its start in 1986 and has since developed into a program that emphasizes robust asset and parts management.

Coast and eMaint specialize in similar areas, but let’s break down some of the ways the two software solutions compare, so you can decide which one is right for your business.

Coast vs. eMaint at a Glance

Coast and eMaint come with similar features and functions. Both are highly compatible with businesses of all sizes, and both excel at maintenance management and work order tracking. 

So, where do these two software solutions differ? This table highlights the unique strengths and distinctions of each.

eMaint Coast
Asset Tracking Provides detailed asset information, status and maintenance history as well as data and reporting that reveal asset lifecycle insights.                                Gain access to complete maintenance records for all assets from any location, allowing for well-informed repair decisions.
Preventive Maintenance Equipped with an interactive preventive maintenance scheduler that makes maintenance planning easier, provides more flexibility to customize your PMs and recurring work orders and automatically notifies you of scheduling conflicts. Automatically create work orders and generate preventive maintenance checklists. Personalized dashboards and calendar views give both managers and employees a visual overview of the work that’s being completed.
Scheduling eMaint does not appear to have scheduling features that target shift swaps or time cards, but it has a robust preventive maintenance and work order scheduling functionality. Easily schedule recurring maintenance tasks on a daily, weekly or monthly basis. Also, manage shift swaps for your team, seamlessly track employee hours and time, and keep an eye on attendance, overtime and total hours worked. 
Team Chat eMaint does not currently offer team chat capability at this time. Use chat features to stay connected with your team, boost accountability through read receipts and quickly find keywords or topics in conversations using the search function.
Work Orders Flexible, easy-to-use work order software that simplifies PM scheduling with a drag and drop calendar, connects teams with offline mobile work order app and automates work orders to trigger based on asset health data. Assign and prioritize work orders, manage them remotely and configure reminders and notifications. Store asset maintenance procedures, photos and even videos within the work order.

Coast Excels at Working With Customers to Continually Develop Its App

Coast maintenance work ordersCoast provides exceptional customer support, going above and beyond to assist clients not only during the implementation phase but also in their ongoing use of the software. The team actively collaborates with customers to continually develop the software, ensuring it evolves to meet their specific needs. 

One of the key strengths of Coast is its customizable workflows for work orders and asset management, allowing businesses to tailor the system to suit their unique operational requirements. This flexibility ensures that maintenance processes are both efficient and aligned with company goals. 

Additionally, Coast offers intuitive dashboards that make it simple to schedule and track work orders as well as preventive maintenance tasks, providing clear visibility into maintenance operations. The platform’s user-friendly mobile app further enhances the experience by allowing users to manage maintenance activities on the go, ensuring that teams can stay connected and responsive no matter where they are. 

These features combine to create a powerful solution that simplifies maintenance management while delivering continuous value through adaptable and customer-focused support.

eMaint Offers an Extensive Asset Management System

eMainteMaint offers a robust platform designed to simplify maintenance management for organizations of all sizes. With its intuitive interface, users can easily navigate through the various features, making asset management straightforward and efficient. 

One of the platform’s highlights is its automated notifications that help ensure no task is overlooked and that maintenance schedules are adhered to, therefore enhancing operational efficiency. eMaint also supports the establishment of parent-child relationships between assets and their components, allowing for a more organized approach to asset management. This feature enables users to understand how different parts relate to one another and to track maintenance needs accordingly. 

While the extensive options and functionalities of eMaint provide great flexibility, they may present challenges during initial setup if organizations attempt to implement too many features at once. However, once set up, the system provides a wealth of tools for tracking asset performance, scheduling preventive maintenance and managing work orders. Furthermore, eMaint’s dashboards allow users to visualize data and metrics that are important to their specific operations, enhancing decision-making. 

Overall, eMaint empowers organizations to optimize their maintenance processes, improve asset reliability and ultimately reduce downtime.

Both Offer User-Friendly Interfaces

Coast has a sleek, modern interface designed with simplicity in mind. It emphasizes minimalism with a clean, uncluttered look, which helps users focus on tasks at hand without overwhelming them with excessive options or menus. The dashboard is visually intuitive, featuring drag-and-drop capabilities, making navigation seamless even for first-time users. 

Alternatively, eMaint adopts a more utilitarian and robust design tailored to professionals in asset management, maintenance and facility operations. Its interface is more information-dense, with various modules accessible from a centralized dashboard. While it may not have the modern, minimalist feel of Coast, it compensates with depth and configurability, offering detailed reports, charts and tables. eMaint’s design focuses on functionality over aesthetics, which appeals to users who need a powerful tool for handling complex maintenance workflows. 

Both Have Robust Maintenance Tracking Capabilities 

Both Coast and eMaint provide real-time data, giving upper management valuable insights into the status and performance of their assets. This real-time visibility allows managers to make informed decisions on asset utilization, maintenance needs and operational efficiency. With these platforms, assets are tracked throughout their lifecycle, from procurement to decommissioning, ensuring that no critical information is lost. 

Each software allows users to attach important documentation — such as maintenance history, manufacturer recommendations and work order process documents — directly to each asset. This feature enables teams to have quick access to all relevant data about an asset, ensuring that maintenance procedures follow manufacturer guidelines and are backed by historical insights. 

When maintenance technicians perform repairs or maintenance, they can easily reference past work, ensuring consistency and thoroughness in the work order process. Coast and eMaint’s ability to store these documents also supports compliance with industry regulations and internal standards, as every action taken on an asset is recorded and can be reviewed at any time. 

This combination of real-time tracking, comprehensive documentation and historical data makes both platforms powerful tools for improving asset reliability and extending asset lifespans, ultimately benefiting both technicians and upper management.

How Pricing for Both Compares

While Coast and eMaint offer similar features, eMaint doesn’t offer a free plan, and its starting rates are $50 more than that of Coast’s. Plus, eMaint requires a three-user minimum. Here’s a breakdown of each software’s pricing:

Coast

  • Free Plan
  • Starter Plan: $20 per user/month
  • Pro Plan: $39 per user/month
  • Enterprise: Contact for pricing

eMaint

  • Team Plan: $69 per user/month
  • Premium Plan: $85 per user/month
  • Enterprise: Contact for pricing

Coast vs. eMaint: Which One Makes Sense for You?

Deciding between Coast and eMaint depends on your organization’s specific needs. eMaint offers a feature-rich, data-driven platform with deep asset tracking, making it a great fit for larger organizations or those with complex maintenance workflows. 

But if you’re seeking a user-friendly platform with a modern interface that focuses on simplicity and efficiency, Coast is the better choice. Plus, its customization abilities makes implementation and scalability a breeze, and its pricing is difficult to beat.

Ultimately, both solutions offer robust maintenance tracking, but your choice should reflect your operational priorities.

  • Lindsey Todd

    Lindsey Todd is a published author and freelance writer specializing in content creation and copywriting. She earned her undergraduate degree at the West Chester University of Pennsylvania before going on to pursue graduate study at Dartmouth College. She is a voracious reader and an insatiable traveler who enjoys music, road trips and spending quality time with her family and friends.

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