6 Best Assisted Living Software Programs in 2026 (Reviews)

Assisted living centers are quite large and extensive in the services they provide. For senior citizens who only require minor assistance in their day-to-day activities, an assisted living center can simply be their place of residence. For seniors who face health challenges, assisted living provides the support they need to manage their condition.

With social events, meals, housekeeping, transportation and laundry service provided for residents, in addition to services that support those who need help bathing, toileting, dressing and taking their medication, there are so many moving parts to running a successful assisted living center. Like any well-run business, it can benefit greatly from the use of some additional organization.

This is where assisted living software comes into play.

Our Top Picks

1

Best Option

Best for streamlining operations and facility maintenance

Try for Free

2

Best for family engagement and communication

3

Best for clinical-first assisted living communities

What Is Assisted Living Software?

Assisted living software is technology that provides a range of functions to ensure a living facility runs smoothly. It serves as a centralized portal for organizing and tracking daily operations as well as staff scheduling, storage for patient electronic heath records (EHR), reporting and much more. This software can also serve as an extremely effective communication tool to improve the quality of life for residents as well as to increase the quality of the services delivered.

Ultimately, a good assisted living software makes it possible for owners and managers to focus more on people instead of logistics, keeping the details in one convenient and accessible location for easy reference. It should also work to improve a resident’s satisfaction and properly manage their wellbeing in your assisted living community. A few of the ways a software can accomplish this is through:

• Streamlined operations in the assisted living facility
• Managing maintenance in the facility
• Managing daily tasks and to-do lists (or checklists)
• Improving communications between teams in the facility (i.e., caregivers, nurses and management)

	Best for	Standout Feature	Pricing
	Facilities, maintenance and asset management in assisted living	Work order management for equipment and facilities	Free plan available; paid plans from $20/month per user
	Family engagement and communication	Family portals and messaging	Contact for details
	Clinical-first assisted living communities	Strong care coordination tools	Contact for details
	Assisted living–only operators	Resident management and assessments	Contact for details
	Billing-heavy assisted living operations	Resident billing and invoicing	Contact for details
	Large assisted living and senior care operators	Electronic health records (EHR) tailored to senior care	Contact for details

What Makes the Best Assisted Living Software?

To begin the selection process, consider which features are most important to you and your senior care community. Here are just a few essential functions of the best assisted living software available to date:

• Ability to assign and track tasks: Does the software give you the ability to make and manage tasks, to-do lists and checklists? It should also offer the ability to assign all these tasks to relevant staff.
• Scheduling ability: Does the assisted living software have any scheduling features? Does it provide centralized access to a weekly or monthly calendar? This is an essential element of any organizational software, as clear scheduling capability will keep all staff on the same page and reduce any confusion about shifts.
• Approval functionality for shift swaps and requests: As an assisted living manager or owner, it’ll make life easier if you have the ability to approve staff shift swaps or requests with the touch of a button.
• Ability to store important documentation: Software makes it easy for you and your staff to easily save, search for and access the forms you need when you need them.
• Ease of use & accessibility. Is the software available on multiple platforms (i.e. desktop, tablet, mobile)? Is it easy to set up, use and train others to use? These are two factors that will greatly serve to eliminate any wasted time as you adjust to a new system.

We reviewed several software solutions with these factors in mind to come up with this list of the six best.

Why Trust Coast?

At Coast, we take our software reviews seriously. Our review methodology evaluates software across seven critical categories that help differentiate the solutions from one another. Each category receives a score from one to five, with five being the highest, and a maximum possible score of 35 points.

6 Best Assisted Living Software Options

Here are our detailed reviews of each software. We highlight key features and the pros and cons of each, so you can make the best investment for your business.

1. Coast: For Streamlining Operations & Facility Maintenance

Best for Streamlining Operations & Facility Maintenance

34

out of 35

Ease of Use

5

Mobile Experience

5

Core Features & Functionality

4

Adaptability & Customization

5

Customer Support

5

Pricing

5

Current Reviews

5

Why Coast Is a Top Assisted Living Software

Coast aims to eliminate anxiety for owners and managers by streamlining communication and organizational processes. Between document storage, mass communication tools, checklist creation and equipment maintenance management, Coast provides the tools you need for running an assisted living facility smoothly.

Unlike resident-care software, Coast focuses on keeping the building itself safe and operational. That means ensuring HVAC, elevators, kitchens and emergency systems are always in tip-top shape. In assisted living, facility failures quickly become resident safety issues, so Coast helps teams stay proactive instead of reactive.

Key Features

• Asset and equipment tracking

• Work order and preventive maintenance management

• Mobile-first request and communication tools

Pros & Cons

Pros

• Mobile app ensures team access from anywhere
• Easy to use and fast implementation process
• Acts as an all-in-one solution for communications, scheduling, tasks and maintenance

Cons

• Limited native healthcare integrations
• Advanced reporting requires paid plans

Current Review

The Central Nervous System for Our Distributed Operations

As a director overseeing a portfolio of properties, the single-pane-of-glass visibility is Coast's strongest asset. It seamlessly unites asset management, preventive maintenance scheduling and live parts inventory into one intuitive system. The mobile app is a game-changer for my technicians — its ease of use means they actually use it daily to scan QR codes, update work orders and access checklists from the field, which guarantees data accuracy at the source.

Ethan M., Director of Facilities & Asset Reliability, Facilities Services Business

Best Work Order Software Best Facility Management Software

2. Caremerge: For Family Engagement & Communication

Best for Family Engagement & Communication

28

out of 35

Ease of Use

5

Mobile Experience

5

Core Features & Functionality

3

Adaptability & Customization

3

Customer Support

4

Pricing

4

Current Reviews

4

Why It's a Top Assisted Living Software

Caremerge is a strong software choice for assisted living facilities and independent living communities alike. Providing crisis communication, family engagement and chronic care management capabilities (to name just a few), Caremerge offers a wide variety of convenient functions for optimal senior care. It differentiates itself by focusing on visibility and trust — keeping families informed without overwhelming staff.

Key Features

• Multi-channel communication keeps the whole community in touch during crises

• Centralized calendar for resident activity tracking

• Family portals and messaging

Pros & Cons

Pros

• Easy to use
• Works alongside other EHRs
• Great for engagement and announcements

Cons

• Relies on integrations
• Limited reporting

Current Review

Excellent, User-Friendly Platform for Senior Living Community

The interface is easy to understand and visually simple. We're able to easily access contact information, get email notices out and promote our monthly events calendar while monitoring attendance.

Yael F., Digital Marketing Coordinator, Mid-Market Business

3. MatrixCare: For Clinical-First Assisted Living Communities

Best for Clinical-First Assisted Living Communities

25

out of 35

Ease of Use

3

Mobile Experience

4

Core Features & Functionality

5

Adaptability & Customization

3

Customer Support

4

Pricing

2

Current Reviews

4

Why It's a Top Assisted Living Software

MatrixCare touts one of the strongest clinical feature sets in senior living, solid mobile tools for caregivers and good support. It’s particularly great for care-heavy operations that can handle enterprise software. It also excels at connecting care delivery with billing, which helps operators reduce reimbursement delays and documentation gaps. That said, it has a few tradeoffs. Interface complexity drags down ease of use and customization, and higher pricing can be tough for smaller operators.

Key Features

• Resident care plans and assessments

• Integrated billing and financials

• Mobile documentation tools

Pros & Cons

Pros

• Strong care coordination tools
• Good mobile experience for caregivers
• Scales well across facilities

Cons

• Interface can feel dated
• Customization is limited
• Reporting can be rigid

Current Review

Matrix Is a Great Platform

Matrix is easily the most simplistic and best point of care system that they make today. It is completely accessible and able to be perfectly utilized throughout the day.

Ryan C., Nurse Practitioner - Internal Medicine

4. AL Advantage: For Assisted Living–Only Operators

Best for Assisted Living–Only Operators

25

out of 35

Ease of Use

4

Mobile Experience

3

Core Features & Functionality

4

Adaptability & Customization

3

Customer Support

4

Pricing

4

Current Reviews

3

Why It's a Top Assisted Living Software

AL Advantage is a program designed by caregivers for caregivers with one key goal in mind: to avoid the “hospital EHR bloat” problem. That means it’s purpose-built for assisted living, not retrofitted from acute care software. It focuses on helping caregivers and managers optimize scheduling, assessing residents’ health and remaining in compliance with state guidelines. If you’re looking for strong care coordinating tools, though, you may want to check out alternative options.

Key Features

• Resident management and assessments

• Marketing and CRM tools

• Built-in billing and reporting

Pros & Cons

Pros

• Simple onboarding
• All-in-one platform
• Designed specifically for assisted living (i.e., Special Care Needs Report, Bathing Report)

Cons

• Not ideal for skilled nursing
• UI feels basic
• Limited third-party integrations

Current Review

SaaS Benefits & Customization

The SaaS version's heavy dependency on internet access is something I really appreciate. While network interruptions can be problematic, this strategy primarily ensures extensive access.

Nick M., Owner, Small Business

5. Eldermark: For Billing-Heavy Assisted Living Operations

Best for Billing-Heavy Assisted Living Operations

22

out of 35

Ease of Use

3

Mobile Experience

2

Core Features & Functionality

4

Adaptability & Customization

3

Customer Support

4

Pricing

3

Current Reviews

3

Why It's a Top Assisted Living Software

Eldermark is a senior housing software that specializes in “connecting care from the front line to the bottom line.” As such, this platform is all about getting billing right, which matters when margins are thin and errors are costly. While it offers reliable billing accuracy, strong audit trails and dependable customer support, a weak mobile experience and dated UI sometimes hold it back. In short: It’s a safe choice for finance-first operators but may be less appealing for frontline staff.

Key Features

• Resident billing and invoicing

• Care level tracking

• Medication management and pharmacy integration

Pros & Cons

Pros

• Easy to get started
• Strong financial accuracy and audit trails
• Reliable support

Cons

• Interface feels outdated
• Limited mobile tools
• Care features are basic

Current Review

Great Software for Long-Term Care

The software is very user friendly; they have great support. They have really helped us integrate and implement new programs and products from their system.

Jennifer K., Quality Auditor, Mid-Market Business

6. PointClickCare: For Large Assisted Living Operators

Best for Large Assisted Living Operators

21

out of 35

Ease of Use

2

Mobile Experience

3

Core Features & Functionality

5

Adaptability & Customization

2

Customer Support

4

Pricing

1

Current Reviews

4

Why It's a Top Assisted Living Software

PointClickCare is one of the largest and most powerful clinically for skilled nursing, senior living, home health care and acute care. It dominates when it comes to clinical documentation and regulatory compliance, making it a go-to for multi-facility operators that need standardization and audit readiness. It promotes connection, communication and accessibility, which work together to drive optimal business outcomes for senior care providers of all sizes and complexity. However, poor ease of use, minimal customization and the highest pricing in this group score it lower than other solutions on this list. In short, it’s best for large, regulated organizations that prioritize compliance over flexibility.

Key Features

• Electronic health records (EHR) tailored to senior care

• Medication management and eMAR

• Compliance and regulatory reporting

Pros & Cons

Pros

• Deep clinical functionality
• Strong compliance support across states
• Widely adopted and trusted

Cons

• Pricey for smaller facilities
• Steep learning curve
• Less flexible outside clinical workflows

Current Review

Centralized, User-Friendly Solution for Resident Management

It centralizes resident information in one place. It's user-friendly [and provides] secured conversation with physicians.

Marjory B., Associate Director of Care, Enterprise Business

Which Software Is Best for Your Senior Living Business?

There’s no single “best” assisted living software — only the best stack for your operation. As such, here are all six based on their core functions:

• Clinical care: MatrixCare, PointClickCare
• Billing and ops: Eldermark
• Engagement: Caremerge
• Resident management: AL Advantage
• Facilities and maintenance: Coast

If you’re serious about uptime, safety and compliance beyond clinical care, pairing your resident management software with a purpose-built maintenance platform like Coast is often where the biggest operational wins show up.