Coast + Quo

Quo is a business messaging platform that helps teams communicate with customers, tenants and employees through text messaging. Companies use Quo to manage shared inboxes, automate conversations and centralize communication across teams — all from a business phone number.

By connecting Coast with Quo, maintenance teams can automatically turn incoming text messages into maintenance requests and work orders. That means faster response times, less manual coordination and a simpler way for tenants, employees or customers to report issues.

For example, a tenant can text “The AC is broken in Unit 204,” and the request can automatically create a work order in Coast for the maintenance team to review and assign.

Key benefits:

• Allow tenants, employees or customers to submit maintenance requests via text message.
• Automatically create Coast work orders from incoming Quo messages.
• Reduce manual data entry and missed maintenance requests.
• Speed up communication between requesters and maintenance teams.
• Keep all maintenance requests centralized and trackable in Coast.
• Improve visibility into maintenance history and communication records.

• Coast Enterprise subscription
• Coast admin permissions only
• iPaaS integration with Zapier