Manage all your work orders with our free work order software.

A work order is an official maintenance request, typically in the form of a document, that initiates a task or series of tasks related to the repair or maintenance of a piece of equipment. The work order form summarizes all the details for the maintenance task, including information regarding the asset that needs work, who requests the work, who authorizes the job, who will perform the task and its completion date. 

Digital work orders typically provide even more information, specifying the asset’s location and including detailed instructions on how to fix the maintenance issue as well as the parts and tools needed to complete the job. Afterward, they serve as a record of repair or maintenance for the equipment that can be referred to again.

Work order software provides a centralized location for you to create, assign and track work orders, moving them through the work order process using a single dashboard. It helps streamline the maintenance process of a given asset, keeping all essential communications and updates in one place.

Work order software has several overlapping functions with computerized maintenance management system (CMMS) software, including the ability to submit work orders and manage routine maintenance. CMMS programs typically offer more advanced features, including sensors and integrations, but most of the work order management software available today are also considered CMMS software.

There are several benefits to managing work orders digitally. These include:

• Reducing equipment downtime: A manual work order management system can lead to stress demands on equipment and technician time, which can increase asset downtime. Work order software helps address these issues, giving maintenance managers the ability to clearly manage scheduling, labor and tools needed to complete a job. 
• Increasing productivity and team communication: Work order software sends automated alerts to maintenance teams to ensure work is getting done on time. The software also allows for more effective communication between all parties involved in a task through in-app messaging within a given work order.
• Enhancing reporting capabilities: Work order software tracks steps taken during the repair or maintenance process and creates reports using real-time metrics that managers can use to make decisions about operational efficiency.