G2 Winter 2026: Coast Skyrockets to Top Spots in CMMS Reports

G2 recently announced its Winter 2026 reports — and Coast earned top ranks in a whopping 52 reports and earned 50 badges. That’s the most our software has ever received in one season, and it’s all thanks to reviews from our customers. Most notably, we now rank No. 1 in the Momentum Grid Report for the CMMS category and earned top ranks in other CMMS reports.

What Do the G2 Reports Represent?

Before we go into more detail about Coast’s Winter 2026 rankings, let’s talk about why the G2 reports matter. As one of the largest software review sites, G2 provides detailed insight into what customers like and dislike about individual software solutions. G2’s seasonal reports highlight this through two types of reports:

• Grid Reports: G2’s various grid reports compare different solutions on a quadrant, highlighting how they rank for a combination of factors, mainly market presence and customer satisfaction. All G2 grids highlight the top contenders in the same way, by placing industry leaders in the grid’s upper-right quadrant to signal high ratings for both factors. 
• Index Reports: G2 releases several Index Reports that rank software based on four stages of the purchasing process: implementation, results, usability and relationship. 

A CMMS Leader in Customer Satisfaction

Coast skyrocketed to the No. 1 spot on G2’s Momentum Grid Report for CMMS software, due to top customer satisfaction and momentum scores. G2’s satisfaction rating factors in the number of positive customer reviews, specifically ones that are the most thorough and recent. And the momentum rating factors in a company’s overall growth — employee, review, social and web traffic growth — year over year.

Other G2 reports that highlighted Coast as a top CMMS software include:

• No. 1 on the Implementation Index for CMMS, Winter 2026
• No. 2 on the Usability Index for CMMS, Winter 2026
• No. 2 on the Relationship Index for CMMS, Winter 2026
• No. 3 on the Results Index for CMMS, Winter 2026
• No. 5 on the Grid Report for CMMS, Winter 2026

No Complicated Onboarding — Just a Smooth & Simple Start

Coast earned the top spot on G2’s CMMS Implementation Index, earning a score of 8.95 (out of 10). Reviewers gave Coast 99 percent rating for ease of setup since most users get up and running within a week or two. This is much quicker than the industry average of 2.83 months and is key for organizations looking for a smooth rollout from the start. After all, quick setup leads to faster results with a CMMS.

G2 also recognized Coast for its customer relationships. Our software earned a No. 2 spot on the CMMS Relationship Index Report, earning an incredible score of 9.72. Our quality of support earned a 97 percent rating, while our ease of business score was 96 percent. It’s clear that our customers appreciate how our Customer Success team provides ongoing support throughout every step of the CMMS journey, earning us rave reviews like this one:

“The implementation team didn’t just install software; they became students of our business. They asked insightful questions and configured the platform to fit our unique processes, not the other way around. The ease of use is a testament to their design — my team was up and running with minimal friction. The ongoing customer support is proactive and knowledgeable, making us feel like a valued partner, not just a client. — James W., Head of Marketing, Computer Software Business

An Intuitive, Mobile-First Solution That Technicians Prefer

Coast also earned a No. 2 spot on the CMMS Usability Index (scoring 9.19). In fact, we earned ratings of 98 percent for all three factors that make up G2’s Usability Score: ease of use, ease of admin and meets requirements. Users love Coast’s mobile-first design because it works like all the other apps you already use. Technicians love it because it requires little (if any) training. And even non-technical teams can start assigning work orders within a matter of minutes after just a few clicks. 

“Coast has been easy for our team to adopt, and the rollout was smoother than I expected. What I appreciate most is how clear the platform makes day-to-day spending. Managers no longer chase receipts or wonder where a transaction came from because everything updates in real time […] The platform fits naturally into our workflow instead of forcing us to redesign how we operate.” — Maria G., Senior Director of Brand Marketing, Consumer Goods Business

Your Answer to Fast Return on Investment (ROI)

Maintenance teams transitioning to a CMMS expect results quickly. That’s why Coast was ranked in the No. 3 spot on the CMMS Results Index (scoring 8.92). Our software earned “Best Est. ROI” and “Users Most Likely to Recommend” badges, highlighting the results-driven aspect of our CMMS. In fact, users reported an estimated ROI of 9.15 months, much quicker than the average 15.32 months. 

Case in point: Our Tim Hortons customer saw a 50 percent decrease in maintenance spending in its first year of using Coast as a result of improving inefficiencies and increasing equipment uptime. And this customer experienced similar results:

“A bootstrapped startup, we required an affordable tool to move us out of our jumbled patchwork of spreadsheets. As you can see, Coast had transparent pricing and the solution was easily implemented — in just three days. Our response times went down 60 percent, clients love the real-time status updates (GPS-based task assignment), etc. My team can log issues in seconds, with the ‘quick report’ feature, no training necessary […] Thanks to fast service delivery and automatic invoicing, our revenue has increased by 20 percent. Coast is the force multiplier for founders.” — Michael P., Co-founder & CEO, Financial Services Business

We’re Just Getting Started

Coast also earned the No. 5 spot on the overall CMMS Grid Report, moving up a whopping 24 spots in the ranking. This combined with our top rank on G2’s Momentum Grid highlight how quickly Coast is gaining traction in the CMMS sector, not to mention our designation as the “Highest Performer” in the market. 

While quick implementation, usability, results and relationships all make our software stand out, the ability for users to tailor our software to their individual needs is what keeps customers coming back and recommending it to colleagues. For instance, users can customize work order forms to make them instantly understandable for maintenance team members — leading to both quick adoption and usability. Our Customer Success team can also help build out workflows unique to your organization. This means Coast can become an all-in-one solution for more than just your asset and maintenance management departments, driving company-wide results quicker.

Interested in learning more about how Coast can help streamline your operations? Sign up for a free trial or demo today.