5 Best Field Service Apps of 2025 (In-Depth Review)

Field service apps help frontline workers schedule, dispatch and manage work in the field. Whether you’re handling HVAC repairs, plumbing jobs or facility maintenance, these apps help teams work smarter and improve overall customer satisfaction. But which ones are the best? Read on to find the top five apps for field service operations.

Our Top Picks

1

Best Option

Built for modern field teams that require easy onboarding

Try for Free

2

Built for small businesses and contractors that want simplified job scheduling and quick invoicing

3

Built for large and growing field service businesses

What Makes the Best Field Service Apps?

The best field service solutions combine robust functionality with ease of use, empowering mobile workers to complete tasks more efficiently. Core features include work order management, job scheduling, GPS tracking for technicians, invoicing and detailed reporting tools — all designed to give managers real-time visibility into daily operations. 

Mobile usability is especially important. Field service technicians depend on intuitive apps that let them log work, access asset histories, upload photos and communicate on the go, right from their smartphones or tablets. Seamless integrations with other business tools (such as accounting or inventory systems) streamline operations further, eliminating double entry and manual processes.

Every organization manages maintenance differently, so flexibility and customization set top-performing apps apart. Some teams need advanced asset management and preventive maintenance workflows, while others prioritize fast work request submission and real-time chat. The ability to configure dashboards, checklists and notifications ensures the software adapts to unique processes, not the other way around. 

For industries ranging from facility management to property maintenance and manufacturing, the right app means faster response times, less downtime and easier adoption by teams who may be new to digital tools.

Top 5 Field Service Apps at a Glance

Field service mobile apps help field service workers schedule jobs, manage work orders and track assets, all from their phones or computers. We explored dozens of field service management tools and narrowed the picks to the top five that make it easy to stay organized, streamline communication and cut downtime. 

	Best for	Standout Feature	Pricing
	Modern field teams that require easy onboarding	Real-time chat & mobile work order	Free tier; paid from $20/user/month
	Small business scheduling	Quick estimate-to-invoice workflow	From $25/user/month
	Large multi-location field services	Advanced dispatch & automation	Contact for details
	Service contractors & solo pros	Online booking & payment processing	From $59/month
	Facility maintenance teams	Visual asset tracking & PM scheduling	From $20/user/month

How We Chose the Software

Our review process began by mapping the needs of facility, maintenance and property managers — especially those moving away from manual or outdated digital systems. We researched more than a dozen field service and maintenance platforms, analyzing documentation, customer experience and product demos to identify solutions that excel for teams new to software.

We placed special emphasis on asset management and tracking capabilities, as these features extend equipment life, reduce costs and simplify compliance. We compared each tool’s setup process, mobile experience, reporting and unique strengths, paying close attention to real user feedback on onboarding and day-to-day use.

The five apps featured here stood out for their practical features, intuitive design and ability to adapt to business needs and workflows, making them strong options for field service teams ready to streamline operations without unnecessary complexity.

Why Trust Coast?

At Coast, we take our software reviews seriously. Our review methodology evaluates software across seven critical categories that help differentiate the solutions from one another. Each category receives a score from one to five, with five being the highest, and a maximum possible score of 35 points.

Here’s an overview of what you need to know about each app, so you can make the best investment for your business.

1. Coast: For Real-Time Communication

For Real-Time Communication

34

out of 35

Ease of Use

5

Mobile Experience

5

Core Features & Functionality

4

Adaptability & Customization

5

Customer Support

5

Pricing

5

Current Reviews

5

Why It's a Top Field Service App

Coast is an all-in-one, mobile-first field service management platform that makes communication and job tracking seamless for facility teams. Unlike many complex solutions, Coast focuses on an intuitive user interface, so even teams with minimal tech experience can transition from paper processes without stress. Everything from creating work orders to chatting about job details happens in one app, eliminating the need for multiple tools.

What makes Coast different is its communication-first approach. Instead of siloed chat apps, emails and spreadsheets, Coast ties real-time messaging directly to work orders. This ensures every job stays on track and everyone knows what’s next without wasting time on follow-up calls. Whether you’re scheduling preventive maintenance, assigning a work order or updating an asset history, Coast keeps it all connected.

Key Features

• Mobile-first work orders: Create, assign and track work orders from any device. Push notifications keep techs updated instantly, and teams can close out jobs from the field with notes, photos and checklists.

• Built-in chat features: Coast integrates real-time chat within each task or work order, so discussions happen in context. No more juggling texts and external apps.

• Preventive maintenance and asset tracking: Schedule recurring maintenance, track asset history and use QR codes for quick lookups. This reduces downtime and helps prevent costly breakdowns.

Pros & Cons

Pros

• Easy team adoption: Simple onboarding and intuitive design make Coast accessible even for teams new to software.
• Affordable plans: A free plan covers essentials, while paid tiers offer advanced features without breaking the budget.
• Streamlined communication: Real-time chat keeps everyone aligned without extra tools.

Cons

• Limited integrations: The software offers fewer integration options compared to enterprise-level tools.
• Advanced features cost more: Advanced reporting only available on higher-tier plans.

Current Review

Streamlined Team Communication With Coast

As a CMO, I’m looking for tools that will help keep my team on the same page without bogging us down. Coast has been a game-changer in our internal communications. The interface is easy to use, and my team was able to pick it up with little instruction. The task creation and assignment within chat allows all in our team to be on the same page, and the mobile app keeps us connected while on the move.

Verified User, Chief Marketing Officer, Information Services

Coast vs. MaintainX Coast vs. UpKeep Best CMMS Software

Pricing

Free - $0 / user / month

• Unlimited Work Orders
• 5 Repeating Work Orders
• Real-Time Messaging
• 7-Day History
• File Uploads Up to 3 MB

Starter - $20 / user / month

• Unlimited History
• Unlimited Repeating Work Orders With Procedures
• Unlimited Request Users
• No Limits on File Uploads
• Workspace Permissions
• Time & Cost Tracking
• 5 Workflow Automations

Pro - $49 / user / month

• Full Workflow Customization
• Reporting Analytics
• Unlimited Customizable External Work Request Forms
• Unlimited Custom Dashboards
• Automated Downtime Tracking
• 30 Workflow Automations
• Implementation, Setup & Training

2. Jobber: For Small Business Scheduling

For Small Business Scheduling

27

out of 35

Ease of Use

5

Mobile Experience

4

Core Features & Functionality

4

Adaptability & Customization

3

Customer Support

5

Pricing

3

Current Reviews

4

Why It's a Top Field Service App

Jobber is designed for small and growing field service businesses that need a simple, intuitive platform without enterprise-level complexity. It focuses on core workflows — quoting, scheduling, invoicing and customer management — making it a favorite for contractors, landscapers, cleaners and other small teams.

Key Features

• Streamlined scheduling: Jobber’s calendar view and drag-and-drop interface make it easy to schedule appointments, optimize routes and track availability. GPS tracking ensures accurate travel time and improves customer communication.

• Quick quote-to-invoice workflow: Create professional quotes on site, convert approvals into work orders and generate invoices with built-in payment processing. Customers can pay via credit card or ACH for faster cash flow.

• Customer management tools: Jobber includes a CRM that tracks service history, sends automated appointment reminders and manages client communications, helping small teams stay organized and professional.

Pros & Cons

Pros

• User-friendly interface: Minimal learning curve for owners and techs; the mobile app mirrors desktop functionality.
• Affordable for small teams: Plans start at $39 per month, scaling reasonably with features and users.
• Fast onboarding: Templates, pre-built job types and guided setup allow teams to start in hours, not weeks.

Cons

• Limited customization: Restricted options for advanced workflows and automation.
• Basic reporting: Offers only standard analytics; lacks robust custom dashboards.
• Inventory management limitations: Basic parts tracking but no advanced stock management or reordering tools.

Current Review

It Seems So Little but So Powerful…

[What I like best about Jobber is its] flexibility for all departments. We can ALL do our jobs no matter which department we work for, jobs, scheduling, billing, mapping, AP (accounting), payroll, etc. Great support online and over the phone.

Verified User, Construction Industry, Small Business

Pricing

Core - $25 / user / month

• Online Booking and Job Scheduling
• Send Professional Quotes
• Send Invoices
• Access the App Marketplace
• Reporting

Connect - $75 / user / month

• Send Automated Reminders & Payments
• Document Work on Job forms
• Automate Invoice Follow-Ups
• Connect Quickbooks Online
• Start Tracking Time & Expenses

Grow - $126 / user / month

• Advanced Quote Customization
• Track Costs With Job Costing
• Automated Quote Follow-Ups
• Connect With Customers Through Two-Way SMS
• Build Custom Workflow Automations

3. ServiceTitan: For Large Field Service Teams

For Large Field Service Teams

25

out of 35

Ease of Use

4

Mobile Experience

4

Core Features & Functionality

4

Adaptability & Customization

3

Customer Support

4

Pricing

2

Current Reviews

4

Why It's a Top Field Service App

ServiceTitan is an enterprise-grade field service management platform designed for home service contractors and commercial trades. It helps large teams manage complex operations with advanced scheduling, automated workflows and deep integrations across business systems.

Key Features

• Advanced scheduling and dispatching: ServiceTitan offers intelligent schedule optimization, route planning and a drag-and-drop dispatch board for real-time updates. Managers can visualize technician locations and adjust service-appointment schedules on the fly without disrupting operations.

• Comprehensive call book and customer management: Built-in call center tools capture customer data, service history and booking preferences, routing calls to the right technician for personalized service.

• Integrated invoicing and payments: Generate estimates, process payments and handle billing within the mobile app. Pricebook integration ensures consistent pricing across all jobs, while reporting features provide full visibility into financial performance.

Pros & Cons

Pros

• Enterprise-grade functionality: Handles complex workflows like multi-location management, inventory tracking and custom reporting for large operations.
• Extensive integrations: Connects with accounting software, marketing tools and trade-specific apps for a seamless tech stack.
• Powerful automations and reporting: Automates invoicing, follow-up scheduling and performance tracking, giving teams real-time visibility into KPIs.

Cons

• Expensive for small teams: Per-technician pricing makes it cost-prohibitive for small businesses or solo contractors.
• Steep learning curve: Designed for enterprise use, requiring significant setup and training for effective adoption.
• Customer support delays: Some users report slow response times during urgent issues.

Current Review

Worth the Work to Set Up

ServiceTitan is a powerful software that streamlines HVAC operations by offering features like dynamic scheduling, real-time invoicing, CRM and inventory management. Its reporting, customer engagement tools and integrations with accounting software help businesses increase efficiency, improve customer service and drive profitability.

Sara L., Owner/COO, Small Business

Best Construction Work Order Software

4. Housecall Pro: For Service Contractors

For Service Contractors

27

out of 35

Ease of Use

5

Mobile Experience

4

Core Features & Functionality

4

Adaptability & Customization

3

Customer Support

4

Pricing

3

Current Reviews

4

Why It's a Top Field Service App

Housecall Pro is built for home service professionals — plumbers, HVAC techs, electricians and cleaners — who want an all-in-one platform that simplifies quoting, scheduling and payment processing. Designed for solo operators and small teams, it helps businesses run efficiently and look professional.

Key Features

• Online booking: Customers book directly via your site or social channels; the system autosyncs calendars and sends real-time updates.

• Intelligent dispatch: Assign jobs by skill and location, optimize routes and track technicians via GPS.

• Streamlined invoicing: Convert quotes to work orders, and collect payments immediately through credit card or ACH; financing options available.

Pros & Cons

Pros

• Intuitive mobile app: Easy for techs to access jobs, update statuses and capture photos on site.
• Strong customer communication: Automated reminders, arrival notifications and polished estimates boost professionalism.
• Great for small teams: Plans and features are designed for smaller operations without unnecessary complexity.

Cons

• Limited advanced reporting: Robust analytics are reserved for top-tier plans.
• Billing concerns: Some users report confusion around fees and add-on costs.
• Basic asset management: The software offers customer equipment tracking but lacks detailed preventive maintenance tools.

Current Review

User-Friendly Software for My Small Business

The thing I always come back to with Housecall Pro is how user-friendly it is. Any sort of field software is only as good as the techs using it. If the technician can't/won't/has a hard time using it, then no amount of features, nor cutting-edge technology, will make it ‌ good software. Housecall has focused intensely on its design and making it easy for anyone to pick up and quickly become familiar with it. That is invaluable to me as a small business owner, and it reduces training time.

Andrew B., Owner/Operator, Small Business

Pricing

Basic - $59 / month

• Scheduling & Dispatching
• Quotes & Proposals
• Invoices & Payments
• Online Booking
• Job Cost Tracking

Essentials - $149 / month

• QuickBooks
• Postcards & Email Marketing
• Customer Equipment Tracking
• Visual Price Book
• Employee GPS Tracking

MAX - $299 / month

• Advanced Custom Reporting
• Dedicated Onboarding Specialist
• Escalated Phone Support
• Sales Proposal Tool (Free Add-On)
• Recurring Service Plans (Free Add-On)

5. UpKeep: For Preventive Maintenance

For Preventive Maintenance

26

out of 35

Ease of Use

4

Mobile Experience

5

Core Features & Functionality

4

Adaptability & Customization

2

Customer Support

4

Pricing

3

Current Reviews

4

Why It's a Top Field Service App

UpKeep is a mobile-first computerized maintenance management system (CMMS) designed for facility and maintenance teams focused on preventive maintenance and asset tracking. It’s best for manufacturing plants, property management and organizations needing detailed compliance reporting.

Key Features

• Preventive maintenance scheduling: Automates work orders based on time, usage or condition triggers, ensuring teams stay ahead of breakdowns.

• Asset tracking with QR codes: Attach manuals, photos and maintenance history to assets; QR scanning provides instant info from mobile devices.

• Mobile work order management: Create and update work orders on site, upload photos, and track labor and materials; features offline capabilities and syncs when Wi-Fi or internet connectivity are restored.

Pros & Cons

Pros

• Excellent for facility management: Handles multi-location operations, compliance reporting and equipment performance tracking.
• Strong mobile UX: Highly rated app with offline functionality and intuitive design.
• Comprehensive asset management: Detailed asset history, warranty tracking and depreciation monitoring.

Cons

• Limited for customer-facing work: Lacks CRM and estimate-to-invoice workflows.
• Integration challenges: Some users struggle connecting to ERP or accounting systems.
• Higher cost for advanced features: Professional and Business+ tiers add significant expenses for analytics and customization.

Current Review

A Game-Changer for Maintenance Management

Before switching to UpKeep, we were juggling spreadsheets, emails and paperwork; now everything is streamlined into one intuitive platform. The preventive maintenance scheduling and asset tracking tools are both powerful and user-friendly. We can now stay ahead of equipment failures, track repair history and make smarter decisions. We know who did the PM, when it was done, what task the PM has and when the next PM will be. I also want to highlight UpKeep’s customer support team, who’ve been consistently helpful, responsive and friendly. Whether it’s through live chat, email or training sessions, their support reps go above and beyond to make sure everything runs smoothly.

Mariano V., CNC Supervisor, Mid-Market Business

Honest UpKeep Review UpKeep Alternatives MaintainX vs. UpKeep

Pricing

Lite - $20 / user / month

• Unlimited Work Orders
• Custom Tasks
• Unlimited Request User Licenses
• Asset Management
• 24/7 Phone, Email, Chat Support

Starter - $45 / user / month

• Preventive Maintenance Optimization
• Custom Checklists
• Inventory Management / Costing
• Time & Manpower Tracking
• 30-Day Analytics & Reporting

Professional - Contact for Pricing

• Multiple Inventory Lines
• Signature Capture
• Customizable Request Portal
• Mobile Offline Mode
• Advanced Analytics & Reporting

How the Best Field Service Apps Work for Your Business

Each of these field service app providers serves unique needs and are available for both iOS and Android devices. We look to Coast for real-time team communication, ServiceTitan for enterprise-scale operations, Jobber for scheduling, Housecall Pro for contractors and UpKeep for maintenance management. The best option depends on your workflows, but Coast stands out for its flexibility and ease of use.