Honest Asset Panda Review: Is Asset Panda a Good CMMS?

Asset Panda is a cloud-based asset management platform that helps organizations track and manage assets through their lifecycle. It features customizable workflows, real-time tracking and a mobile app with built-in barcode scanning, enabling users to update asset data from anywhere. Additional tools like activity logs, GPS tracking and detailed reporting support better asset utilization across industries.

Our research found Asset Panda to be a flexible, user-friendly asset management platform praised for its customization options. Users value its ability to tailor workflows and fields to meet specific business needs, making it suitable across industries. The mobile app supports asset tracking on the go, though some note limited offline functionality. Customer support is often described as responsive, contributing to a smooth experience. However, pricing — based on the number of assets tracked — may be a concern for smaller organizations. In this detailed Asset Panda review, we cover the pros and cons of this unique CMMS and highlight how it compare to other similar software solutions.

The biggest challenge in writing our Asset Panda review was gaining initial access to the software. Free demos aren’t readily available, and several users reported delays in receiving pricing or a walkthrough. While Asset Panda offers robust features and strong mobile functionality, including real-time updates and scanning, getting started may require persistence. As such, this review is based on extensive research in lieu of a free trial.

Why Trust Coast?

At Coast, we take our software reviews seriously. Our review methodology evaluates software across seven critical categories that help differentiate the solutions from one another. Each category receives a score from one to five, with five being the highest, and a maximum possible score of 35 points.

Asset Panda Ease of Use

Our research found that Asset Panda is designed for ease of use, with a clean interface and intuitive navigation accessible to users of all tech levels. A key strength is its no-code setup, allowing for easy configurations of fields, workflows, dashboards and user roles without IT help. This flexibility makes it ideal for teams needing tailored processes. Creating assets, work orders and locations is straightforward using smart forms, barcode scanning and GPS tagging, which streamline data entry in the field.

Updating work orders is equally simple — users can make real-time edits on desktop or mobile. The platform’s robust search function lets users quickly find records via text input or barcode scans. While many appreciate its adaptability, some reviewers mention that the initial setup can be time-intensive due to the broad customization options. Still, once configured, the system runs efficiently and supports smooth daily operations.

Asset Panda Mobile Experience 

Asset Panda’s mobile app, available for iOS and Android, supports asset tracking and management in the field. Its intuitive, user-friendly interface helps even less tech-savvy users navigate equipment maintenance tasks. While some reviews note limited offline functionality, the app still streamlines processes and reduces manual data entry for mobile maintenance teams.

The mobile app closely mirrors the desktop version in layout and functionality, ensuring a consistent user experience. Teams can customize workflows and fields to fit their needs, making it adaptable for various technical skill levels. Integrated alerts and notifications provide real-time updates on asset status and maintenance schedules, helping staff stay informed and respond quickly — boosting overall efficiency.

Asset Panda Core Features & Functionality

Let’s take a closer look at some of Asset Panda’s core features and how they function for maintenance teams.

Work Order Management

One of the standout features of Asset Panda is its highly customizable work order workflow, which allows users to tailor actions based on the status of the task or asset. For example, if a work order is marked as “In Progress,” users can restrict available actions to just “Pause,” “Complete” or “Add Note” — eliminating irrelevant choices and reducing human error. To filter completed work orders for the day, users simply navigate to the Work Order module, click on the filter icon, choose “Status = Completed” and “Completion Date = Today.” This targeted filtering makes it easy to manage large volumes of tasks without manual digging.

You can also assign work orders based on asset type, location or assigned personnel. Dropdown lists are easily customizable, and you can color-code status labels (i.e., red for “Urgent”) to make it visually intuitive.

Preventive Maintenance

Asset Panda’s preventive maintenance module gives users multiple views, including calendar and Gantt chart formats. This means you can quickly visualize all scheduled PM tasks in a timeline format and drag-and-drop to reschedule if necessary. Within the Maintenance module, users can configure recurring tasks based on time, meter readings or usage triggers — for example, “every 90 days” or “every 5,000 machine hours.”

You can filter the calendar to show only specific locations or asset types, helping maintenance leads allocate their teams more effectively. Updates appear in real time and are visible to any user with permissions, minimizing miscommunication and missed deadlines.

Asset Management & Tracking

Creating an asset is simple — users can bulk upload from Excel files or manually enter data. Each asset record can include custom fields like purchase date, location, warranty info and an image or barcode. One unique differentiator is Asset Panda’s integrated mobile barcode scanner, which eliminates the need for separate scanning equipment.

Tracking equipment downtime is also streamlined — users can log a failure against an asset, trigger a related work order and track time to resolution. Historical data, including downtime logs and maintenance activities, are available on each asset’s profile page with just a couple of clicks.

Communications Within Work Orders

While Asset Panda does not offer real-time chat, it does allow users to attach files, images, videos and even voice memos to work orders. For example, a maintenance technician can record a video showing a malfunctioning machine, attach it to the ticket and provide clarity for whoever is assigned next.

Notes and updates can be time-stamped, and fields can be configured to require input before closing a task — helping ensure detailed documentation for compliance and future troubleshooting.

Reporting & Analytics

Users can generate reports filtered by nearly any data field within the system — for instance, “all completed PMs for Q1 by technician” or “total downtime per asset category.” Reports can be exported as PDFs or spreadsheets and shared via email from within the platform.

The reporting dashboard is drag-and-drop friendly and doesn’t require technical know-how. Asset Panda’s custom reporting feature lets you design templates for recurring use, which is a big plus for audit prep or monthly reviews. Some limitations may apply to reporting in the base-tier plan, but most standard reports are accessible.

Unique Features to Asset Panda

A major differentiator is Asset Panda’s no-code customization engine. You can rename any field, adjust the layout of modules and build workflows without IT support. For instance, you can rename “Asset Serial Number” to “VIN” for fleet use or create a unique “Tool Checkout” process with custom status triggers.

Additionally, Asset Panda offers unlimited users in many of its pricing tiers — making it attractive for larger teams who want every technician, manager and stakeholder to access and update records without extra per-user fees.

Asset Panda Adaptability & Customization

Asset Panda offers a customizable platform that allows users to tailor the system to their specific needs.​ Users can do this by:

• Customizing fields: Users can easily add or remove fields in work order forms as well as in other areas like assets, locations and parts. This is achieved through the “Group Settings,” where users can edit groups and manage fields accordingly. The process involves selecting the desired group, entering edit mode and then adding or deleting fields as needed.  
• Setting up automations: Asset Panda supports the creation of automations through its “Actions” feature. Users can configure actions that trigger specific workflows, such as updating asset statuses or sending notifications. These actions can be tailored to fit various operational requirements, enhancing efficiency and consistency across processes. ​
• Renaming fields: Renaming fields is straightforward in Asset Panda. Users can modify field names within the group settings, allowing for terminology that aligns with their organization’s language and processes.
• Customizing views: The platform allows users to create and customize views to display data in a manner that suits their preferences. Through the dashboard feature, users can set up charts and views that reflect their data on an individual basis, facilitating better data visualization and decision-making.

Asset Panda Customer Support

Asset Panda provides multiple live support channels to assist users effectively. Customers can access support via 24/7 email assistance, ensuring responses within 24 hours. Additionally, live chat, web conference meetings and phone support are available from 8:30 a.m. to 5:30 p.m. CST for qualified clients.

The platform’s Knowledge Center is comprehensive, offering step-by-step instructions, how-to videos and monthly updates aligned with new releases. This resource aids users in navigating the system and troubleshooting issues independently.

That said, user reviews present a mixed perspective on customer support. Some users commend the courteous and prompt responses from the support team, while others express concerns about delays in reaching live support and the need for more immediate assistance. Overall, Asset Panda offers a robust support infrastructure, user experiences and accessibility.​

Asset Panda Pricing

Asset Panda’s pricing model is asset-based, offering unlimited users, which can be advantageous for organizations with large teams. For example, managing 500 assets is approximately $1,500 annually. This contrasts with competitors like UpKeep, which charges per user. Therefore, Asset Panda may be more cost-effective for organizations with many users but fewer assets.

However, Asset Panda’s pricing can become less competitive for businesses tracking a large number of assets. Additionally, some advanced features, such as integrations with Google Workspace or Azure Active Directory, may require additional fees.

Overall, we found that Asset Panda’s pricing structure offers value for organizations with many users and a moderate number of assets. However, for businesses with extensive asset inventories, the costs can escalate, making it essential to assess specific needs and compare with competitors’ pricing models.

Coast: The Better Asset Panda Alternative

Ease of Use
Mobile Experience
Core Features & Functionality
Adaptability & Customization
Customer Support
Pricing
Current Reviews

Coast stands out from Asset Panda with its simplicity, mobile-first design and ease of use for frontline teams. While Asset Panda is highly configurable, it can be overwhelming for less tech-savvy users or smaller teams lacking a dedicated admin. Coast, by contrast, offers an intuitive interface that’s easy to navigate — especially on mobile, where most maintenance staff operate. Reviews frequently highlight Coast’s minimal training time and smooth setup for field teams. Coast also offers customization but goes beyond your typical customizable fields and allows for users to dream up completely new workflows without the need for a separate software.

A major advantage is Coast’s built-in, real-time chat within work orders. While Asset Panda supports comments and attachments, Coast enables direct task-based communication, improving speed and collaboration. Users also prefer Coast’s automation tools, which are easier to configure than Asset Panda’s more complex setup. Coast is also more affordable for teams that don’t require advanced enterprise features, making it ideal for growing organizations with limited budgets. For mobile usability, communication and simplicity, Coast offers a more streamlined experience.