Restaurant Employee Onboarding Checklist

By Warren Wu | October 13, 2020
Checklists Operations Restaurants
Three happy waitress and happy waiter

Intro

A restaurant employee onboarding checklist will help you create an effective onboarding and orientation process which will set up your employees for success and increase employee retention. Use this checklist to as a guide to cover the important aspects of your restaurant during an employee’s orientation and first two weeks in your restaurant.

Restaurant Employee Onboarding Checklist

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Complete paperwork before they arrive (W4 form, I-9 form, and contracts)
Set up direct deposit with new employee
Provide a copy of all paperwork completed
Provide a copy of the employee handbook
Go over any policies you have in place such as dress code, attendance, behavior, etc
Let employees know where to find their schedule
Go over scheduling policies (shift swaps, request time off, sick days)
Set up first shifts for on-the-job training
Outline their job requirements and expectations
Set them up in your systems (payroll, scheduling, POS, etc)
Give a brief overview on how to access each system
Give an overview of the story of your restaurant, mission, and goals
Share your restaurant culture and management style
Explain the restaurant hierarchy and who they report to
Answer any question the new hire has on the material covered
Introduce the new employee to all current employees
Give a full tour of the restaurant facility
Set new employee up with a buddy or mentor
Set expectations and include goals you like the new hire to hit
Train new hire on the tools they need to use such as POS, guest management system, etc
Make sure new hires have a clear understanding of your menu
Set up a 1-2 week shadowing period on the different roles in the restaurant
After the shadowing period, schedule time to evaluate performance
Evaluate the performance of new hire
Set up new goals and milestones
Get feedback from the new hire on the onboarding process
Disclaimer

Coast and their collaborators provide this resource as a service to the public. Coast and their collaborators’ are not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within this website.

Please note that this template is provided as an example only. It does not replace your own diligence & research, including workplace, health and safety or other applicable laws. You should seek professional advice to determine if the use of this resource is appropriate or permissible in your workplace or jurisdiction.

Checklists Operations Restaurants

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