Coast Earns Top Honors for Functionality, Support & ROI

Awards are nice. But for maintenance teams juggling reactive work orders, aging assets and tight budgets, recognition only matters if the software actually works on the ground.

In early 2026, Coast earned multiple recognitions from Software Finder, Capterra and Software Advice across CMMS, maintenance management and asset tracking categories. Not because of marketing claims but because customers consistently rated Coast high for ease of use, value and support.

Here’s what that actually means for maintenance and asset management teams.

Named a CMMS Leader for Ease of Use & Functionality

Software Finder launched its first-ever Excellence Awards in February, evaluating solutions based on data collected over a 12-month cycle from 12,000+ verified user reviews, 1,000+ monthly buyer consultation transcripts and behavioral analytics across Software Finder’s platform. It then evaluates the solutions across four categories: market engagement, customer happiness, future impact and recommendation reliability.

Coast was named one of the top 12 CMMS platforms — and stood out for its customer satisfaction score, earning a 90 percent rating for each of the four key metrics: 

• Ease of use
• Value for money
• Customer support
• Functionality

That score isn’t abstract. It reflects how real maintenance teams use the platform daily.

Why Ease of Use Matters in Maintenance

So, why does this matter? Maintenance software doesn’t live in an office. It lives on a tablet in a school boiler room or on the iPhone of a technician walking a 40-acre job site. If a CMMS requires hours of training or desktop-only workflows, adoption collapses.

Coast’s mobile-first design is one reason customers rate it highly. That’s because it helps technicians:

• Scan QR codes on assets to instantly pull up service history
• Create work orders directly from the field
• Upload photos and notes in real time
• Receive proactive alerts before equipment fails

One Coast customer summarized it best: “I’ve found that organizing maintenance plans is better now, and being able to scan QR codes instantly brings up an item’s service history, which makes tracking far simpler. Also, proactive alerts help our team anticipate problems while the mobile workflow is invaluable for technicians covering expansive job sites.”

That’s functionality meeting reality. The QR-based asset tracking reduces guesswork. The preventive maintenance (PM) alerts reduce reactive scrambling. And the mobile workflow eliminates paper bottlenecks.

Recognized for Best Value & Customer Support 

In January, Coast similarly earned spots on Capterra’s 2026 Shortlist and Software Advice’s 2026 Front Runners for maintenance management. Capterra also gave Coast a Best Value badge in the asset tracking category.

Based on 98 reviews, Coast earned 4.8/5 for value for money and 4.8/5 for customer support. Let’s break that down.

Best Value Isn’t About Being Cheap

Maintenance teams don’t need the cheapest software. They need software that:

• Reduces downtime
• Extends asset life
• Improves PM compliance
• Creates audit trails
• Scales across sites

Coast delivers value through practical features that directly impact maintenance performance:

• Automated preventive maintenance scheduling and reminders
• Customizable asset lifecycle workflows
• Built-in communication within work orders
• Real-time dashboards and reporting
• Asset-level history tracking for compliance and audits

For many maintenance teams, that means eliminating spreadsheets, whiteboards and disconnected tools — without paying enterprise-level pricing. Dan, CEO of a construction company using Coast, explained the impact:

“Coast gives us better visibility into equipment and site maintenance across multiple projects. Work orders are easy to create and track, and preventive maintenance helps reduce unexpected equipment downtime. The mobile access keeps field teams aligned without constant follow ups.”

Visibility across multiple projects isn’t just a convenience. It’s operational control.

What These Recognitions Signal for Asset Tracking Teams

Awards matter because they reduce risk for buyers. When third-party platforms consistently rank Coast high for ease of use, customer happiness, value and recommendation reliability, it signals that:

• Teams adopt it quickly
• Technicians actually use it
• Managers get actionable data
• Support doesn’t disappear after onboarding

That’s especially important in asset tracking and maintenance management, where software failure means operational failure. Coast’s biggest strengths that consistently show up in reviews include:

• QR code asset tracking: No more searching or digging for asset information. Every asset has a scannable code that will pull up its maintenance history, photos, notes and important procedural documents.
• Customizable workflows: Coast offers flexibility without becoming complex. Maintenance teams can easily build out workflows around multi-site operations, vendor accountability or other unique needs that match how their business actually works.
• Real-time communication: Instead of texting, emailing or chasing updates, conversations live inside the work order. There are also time-stamped activity logs that create audit trails, and managers can see progress instantly.

Momentum Built on Customer Trust

Recognition across Software Finder, Capterra and Software Advice isn’t a one-off event. It reflects consistent customer satisfaction across platforms. (In fact, Coast skyrocketed to the top of several lists in G2’s Winter 2026 reports.)

And in maintenance management, consistency is everything. You don’t want a CMMS that demos well but fails in month three. The 2026 recognitions reinforce that Coast isn’t just gaining visibility — it’s earning trust from maintenance and asset management teams who rely on it daily.

Ready to See Why Coast Earned These Recognitions?

If you’re comparing CMMS or asset tracking platforms, recognitions are helpful, but hands-on experience matters more. Create a free Coast account to test work order workflows, real-time dashboards and mobile-first functionality first-hand. No credit required.

Because the best recognition isn’t a badge. It’s whether your team actually uses the software.