Honest Click Maint Review: Is Click Maint a Good CMMS?

Click Maint is a maintenance management software that helps organizations manage maintenance tasks, like fixing machines or inspecting HVAC systems. With Click Maint, you can easily track repair requests, schedule regular check-ups and keep an eye on inventory — both from your mobile or computer. It’s designed to be straightforward and quick to set up, making it a great choice for small to mid-sized businesses looking to stay organized and reduce unexpected downtime.

Why Trust Coast?

At Coast, we take our software reviews seriously. Our review methodology evaluates software across seven critical categories that help differentiate the solutions from one another. Each category receives a score from one to five, with five being the highest, and a maximum possible score of 35 points.

Unfortunately, Click Maint requires a conversation with a sales person before accessing its free trial. As such, we reviewed Click Maint by watching demos and exploring product features on its website as well as comparing insights from top review platforms like G2, Capterra and Software Advice. Our Click Maint review heavily focuses on what actually matters to frontline workers — especially those who rely on mobile tools in the field. Here’s what we found.

Click Maint Ease of Use

Click Maint is designed with simplicity in mind, making it very easy to set up — even for teams without prior CMMS experience. Most users report being up and running within a day or two, thanks to its clean interface and straightforward onboarding process. There’s no need for extensive training or IT support, and the system includes helpful tooltips and walkthroughs to guide new users through initial setup steps like adding assets, creating locations and organizing teams.

The interface is modern, intuitive and clearly built with usability as a priority. Features are well-organized in a left-hand navigation bar, making them easy to find without having to dig through submenus. Creating work orders, assets and locations is quick and seamless. Drop-down menus, autofill options and logical field groupings keep the experience efficient. Updating work orders is just as easy — users can quickly change status, reassign tasks or attach notes or files. Searching for work orders is also efficient, with filters by asset, status, location or technician, allowing maintenance teams to find what they need fast.

Overall, Click Maint delivers an exceptionally user-friendly experience, especially for teams that value speed, clarity and minimal learning curves.

Click Maint Mobile Experience

Click Maint offers a mobile app that’s designed with simplicity in mind — something that’s especially important for maintenance workers who may not be very tech-savvy. We found that the app offers a clean, no-frills experience. The interface uses large icons, clear labels and an uncluttered layout, which helps reduce confusion. Basic tasks like opening a work order, viewing assigned jobs or marking a task as complete can usually be done in just a few taps.

Updating information on the mobile app — such as changing a work order status, adding a note, or uploading a photo — is also fairly intuitive. The layout mimics the desktop experience, but with fewer distractions, focusing only on the most-used features. While not all desktop features are available in the mobile version, it delivers what technicians need in the field: task details, asset info and quick updates.

Notifications and alerts are pushed through the app in real time and they appear just like standard smartphone alerts. This helps ensure technicians don’t miss important updates. Overall, even for older or less tech-savvy users, Click Maint’s mobile app is approachable, functional and supportive of day-to-day maintenance needs.

Click Maint Core Features & Functionality

Let’s take a closer look at some of Click Maint’s core features and how they function for maintenance teams.

Work Order Management

Click Maint makes it incredibly simple to create, assign and track work orders. From the dashboard, users can quickly generate new work orders with pre-filled asset info, due dates and technician assignments. A standout feature is the filter system — you can easily view all completed work orders for the day by clicking the “Status” filter and selecting “Completed.” You can also sort by technician, priority and location, making it intuitive to see who’s falling behind or what needs urgent attention. The color-coded status updates help technicians and managers stay aligned in real-time.

Preventive Maintenance

Scheduling preventive maintenance in Click Maint is just a few clicks away. You can set recurring tasks by time, usage or condition. One of the more user-friendly tools is the calendar view — it shows upcoming PM tasks across all assets, letting you drag-and-drop to reschedule as needed. It’s visual and practical, making planning far less of a chore.

Asset Management

Adding assets in Click Maint is also quick and flexible. One useful test is to create a new asset with full details (i.e., serial number, model, location and vendor). Users can then link it to existing work orders or upcoming PM tasks with just a dropdown selection. One standout feature is the ability to track asset downtime directly within the asset profile — simply open the asset record, click “Downtime Logs,” and you’ll see a running history tied to specific work orders. It’s a useful way to identify recurring issues.

Communications Within Work Orders 

Click Maint allows users to leave comments inside work orders, attach documents and update status notes. If you open a work order and try tagging a technician using the @ mention function, you’ll see how updates are logged chronologically. You can also upload a PDF checklist or photo directly in the “Attachments” tab. While there’s no real-time chat, the threaded format makes it easy to follow task-specific updates.

Reporting & Analytics 

Click Maint offers simple but effective reporting — even in its free version. You can run a work order completion report by clicking the “Reports” tab and filtering by date or technician. It generates a clear list showing completed versus pending jobs. The UI doesn’t overwhelm with dashboards — instead, it’s structured for quick reference, ideal for teams who want insights without needing to export to Excel every time. 

Unique Features to Click Maint 

One unique and highly practical feature is the “Clone Work Order” tool. After opening a completed work order, click the “Clone” button to instantly duplicate it with the same details — then just adjust the due date or assignee. It’s a major time-saver for repetitive tasks like inspections, daily rounds or safety checks. Test it once, and it’s easy to see its value.

Click Maint Adaptability & Customization 

Click Maint offers a moderate level of customization, especially for small to mid-sized teams that want some flexibility without the complexity of enterprise-level systems. We found that you can add or remove fields in the work order form using the “Custom Fields” section in the settings. For example, you might add a dropdown for “Service Type” or a text field for “Technician Notes.” The process is simple and doesn’t require technical knowledge — just a few clicks to select the field type, label and placement.

This same level of customization extends to assets, locations and parts. Users can define additional fields or hide unnecessary ones, making it easy to tailor the system to your facility’s unique workflows. However, while you can customize field names and visibility, full renaming of default fields is limited — you’re often able to add alongside rather than override.

Click Maint does not currently offer true automation features like conditional logic or workflow triggers. You can set recurring schedules for preventive maintenance, but you can’t yet automate rule-based actions (i.e., “If priority is high, assign to Supervisor”).

Views are customizable to a degree — you can filter and save lists based on technician, asset or due date, but full dashboard custom views or advanced saved filters are limited.

Click Maint Customer Support 

Click Maint offers live support via phone (9 a.m. to 5 p.m. CST weekdays), email and live chat, complemented by 24/7 access to a comprehensive Help Center. You can also participate in twice-weekly Office Hours webinars and quarterly training sessions.

Support response times are impressively fast. Multiple reviews mention “fantastic” support, with issues often resolved within 24 hours or less. One G2 reviewer noted: “The customer service is fantastic… response time is fast, corrections and bug fixes are handled very quickly.”

Its Help Center houses dozens of detailed articles and videos, spanning everything from work orders to mobile app troubleshooting — organized into modules like Work Orders, PMs, Assets and Reports.

In summary, Click Maint supports customers through phone, email and chat, backed by fast response times, rich self-service documentation and frequent live training. Users consistently highlight the team’s attentiveness, professionalism and speed — making support a key strength of the platform.

Click Maint Pricing

Click Maint stands out in the CMMS landscape for its transparent, affordable pricing — especially compared to competitors like Limble or Fiix. While many CMMS software solutions require scheduling a demo before revealing costs or bundle features into expensive enterprise tiers, we found that Click Maint offers clear, flat-rate monthly plans starting at just $35 per user per month. This pricing includes essential features like work orders, preventive maintenance, asset tracking and even reporting — features that are often locked behind higher-tier plans on competing platforms.

There are no setup fees, training charges or hidden costs, which makes it especially attractive for small to mid-sized maintenance teams looking for predictability and value. In contrast, many competitors charge onboarding fees or require annual contracts that can quickly drive up total cost of ownership.

For what it delivers — a simple interface, solid functionality and responsive support — Click Maint provides excellent ROI. It may lack some of the enterprise-grade features offered by more complex platforms, but for many teams, especially those moving from paper or spreadsheets, it delivers more than enough power at a fraction of the price.

In short, Click Maint’s pricing model is refreshingly straightforward, budget-friendly and well-suited for teams that want to get organized without breaking the bank.

Coast: The Better Click Maint Alternative 

While Click Maint is a solid, user-friendly option for smaller teams, Coast stands out as a more modern, mobile-first platform purpose-built for maintenance teams who need flexibility, speed and collaboration at scale. What sets Coast apart is its real-time communication tools — including built-in chat, team channels and alerts — allowing technicians and managers to stay in sync without switching apps. Click Maint lacks this level of integrated messaging, which can slow down coordination in fast-paced environments.

Ease of Use
Mobile Experience
Core Features & Functionality
Adaptability & Customization
Customer Support
Pricing
Current Reviews

Coast also offers deeper workflow automation. With Coast, you can create smart rules like “automatically assign urgent tasks to a supervisor” or “remind a technician if a task isn’t updated in 24 hours” — customizations that Click Maint currently doesn’t support. Coast’s drag-and-drop visual workflow builder makes it easy to adapt the software to your exact operations.

Additionally, Coast emphasizes mobile performance, offering a seamless mobile and desktop experience with full feature parity — whereas Click Maint’s mobile app, while functional, has fewer customization and reporting capabilities. Finally, Coast is designed to scale with your team. Whether you’re managing a few sites or dozens, Coast’s pricing, automations and user permissions offer more flexibility and power for growing operations.

In short: Coast is built for speed, scale and smarter maintenance — Click Maint is good, but Coast goes further.