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Company

Coast is a no code platform focused on the deskless workforce. We offer Android, iOS, and web apps to serve teams that are on the go. Our product blends chat and customizable workflows to enable teams to communicate and get work done more effectively.

Coast supports a wide range of daily operational needs and we serve a very wide range of organizations. Our primary focus right now is providing solutions for critical maintenance needs.

Check out some of our product demos to see Coast in action!

Role

The current sales motion is 100% inbound, so you have the support of the marketing team that is excited to generate more pipeline.

We’re looking for a Director of Sales who is passionate about making an impact at a fast-growing company. You will use your business insight, analytical skills, and strategic thinking to deliver insights and actionable recommendations to improve our sales process. You are a genuine and proactive team player, who is able to embrace ambiguity and approach business problems in a data-driven and structured manner. Not to mention the chance to develop your people, promote from within and lead a top tier sales org. 

What you’ll do

  • Drive the development and refinement of our data-driven sales process, continuously seeking opportunities for improvement and innovation.
  • Overseas and enhance the functionality of our CRM and sales tools (Salesloft, Chili Piper, etc.) to align them with the sales process.
  • Responsible for managing a team of high-performing Account Executives (AEs) and Sales Development Representatives (SDRs) to consistently meet or exceed their quota.
  • Ensure the sales team meets daily activities and be accountable for your team’s behaviors and results.
  • Mentor your team by assisting them with calls, performing live demos, setting goals, holding them accountable, and helping them overcome customer concerns and roadblocks.
  • Become the go-to product expert who can accurately respond to technical product questions from the sales teams.
  • Stay informed on product updates and incorporate the latest functionality into the team’s sales demos as necessary.
  • Learn to anticipate customer needs and utilize your intuitive consulting and selling skills to address customer pain points and present potential solutions.
  • Take an active role in supporting team members with larger deals and provide a second voice to help close deals.
  • Monitor sales performance daily, including activity, pipelines, monthly forecasts, and closed deals, to ensure quota attainment.
  • Regularly report on team and individual results through pipeline management and forecasting.
  • Continuously monitor and analyze sales performance data (Average Sales Cycle Length, Close Rate, Cost Per Lead, Time To Close, Win/Loss Ratio, Loss Reasons, Speed to Lead, etc.) to identify trends and opportunities for improvement.
  • Conduct growth forecasting and evaluate data points that indicate actuals vs targets. Identify actionable recommendations to bridge any gaps.
  • Hire, train, and onboard new AEs and SDRs as necessary to support growth objectives.
  • Identify critical behaviors that contribute to success and coach your reps to model and replicate those behaviors.

Requirements

  • 3+ years in software sales as an IC and a manager.
  • Demonstrable experience leading inbound/outbound sales development teams within a SaaS organization.
  • Hold a good understanding of the inbound/ outbound sales function and the expectations of sales representatives.
  • Can demonstrate your experience in mentoring/training sales representatives.
  • Able to develop and/or improve existing processes and strategies.
  • Have experience managing in a high performing sales environment.
  • Have experience working with Salesforce and Salesloft.

Coast is actively seeking to diversify the team and you can learn more about us here. Women, minorities, and individuals with disabilities are encouraged to apply. We recognize that not only does a range of experiences and backgrounds help make this team strong, it also helps us empathize and build better products for our diverse customer base. We are an equal opportunity employer and strive to create a joyful and supportive place to work.

Please do NOT apply if you don’t have the experience that is needed for this role.

We are NOT able to support work visas at this time.

What we can offer you

Team: We are a tight knit and very strong core team of thirteen people. We are a highly customer focused, honest, skilled, direct, solution oriented, creative, ambitious, and fun crew. Previously we’ve worked at big companies like Adobe, Amazon, Meta, and Microsoft and at both early and late stage for startups like about.me, HotelTonight, Upkeep, Latch, and Fitbit. We solve tough customer problems together and continually help one another level up.

Compensation: Competitive base salary ($80k – $110k), commission, and equity, health insurance (medical, dental, vision), and a 401k plan with employer matching

Product: The market we are going after is massive and way underserved. Our customers love the product and use it for hours every day. What you will be building will directly impact their everyday life. We use Coast as our central nervous system just like our customers!

Next Steps

We know that applying for a new job requires a leap of faith so we’ve put together a brief summary of our key values here. These give a glimpse into what life is like at Coast and the type of company you’ll be helping to build.

How to Apply

To apply, please use the email link below.

Apply Now